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  4. Dear Customer We are very sorry to...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Dear Customer We are very sorry to hear that you was charged for a high am...

Original Texts
お客様へ

高額な関税を請求されたということで、
不快な思いをさせてしまい申し訳ありません。

関税についてはフランスの税関が決めることであり
こちらではどうすることもできません。

同じ商品でも関税がかかるときとかからないときがあるようです。

特にヨーロッパでは通常の関税の他にVATが加わり、
非常に複雑で高額です。

今回請求された関税50ポンドについては
私たちが代わりに負担させていただきます。

返金処理をさせていただきますのでしばらくお待ちください。

ご迷惑をおかけしまして申し訳ありませんでした。
bhendo
Translated by bhendo
Dear Customer

We are very sorry to hear that you was charged for a high amount as duties.

Regarding to duties, it is determined by the French customs and we can not do anything in that matter.

It seems that some times, even for the same product, duties are charged or not.

In Europe, as besides the custom duties, VAT is also charged, making it complex and expensive.

For this time, we will pay for the 50 pounds of duties.

We will make the return of the amount so please wait a while.

We are very sorry for the inconvenience.

Result of Translation in Conyac

Number of Characters of Requests:
240letters
Translation Language
Japanese → English
Translation Fee
$21.6
Translation Time
27 minutes
Freelancer
bhendo bhendo
Starter (High)
Natural do Brasil, morando no Japão.
生まれも育ちもブラジル、現在日本に在住。

Other Translations From Japanese To English Are Made Public

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- Pressing around the LCD will turn off/ turn on the light, just like in the picture. - The back cover is loose. The catch is broken. - The LCD looks bad and the fan makes a strange noise. - The screws to the internal circuit board are rusty - The S/N of this item was created with yarn and a piece of plastic. - Please give me your explanation on how contamination got mixed with the main...
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I have a question about ○○‘s invoice in regards to AWB#. I was requested $98 for a ‘Dangerous Goods Fee’. However, I think I did not ship any dangerous goods. Hence, may I ask what dangerous goods is this fee referring to ? I look forward to your reply.
Japanese → English
Thank you for contacting me. I checked with my credit card company and they said that the security lock for transactions from overseas has been applied. I have now unlocked it, so could you please try the settlement again? I apologize for any inconvenience this may cause to you.
Japanese → English

bhendo's Public Translations

"It was the first time we traveled together. I remember I was ashamed that, even being Japanese, I didn't know the manners of the tea ceremony" (laugh)
"I like to watch you playing Ken-dama"
"The first handmade food you cooked"
"A moment of happiness"
"It is almost winter..."
"This winter will hopefully be happy. Getting into the hot sprigs together will make both body and heart warm. Laugh"

For the first time we went on date to see the flower blossom in Shirosaki. It has been 5 months from that. I hope we can built a lot of good memories together".
Japanese → English
御社の製品は先週、FedExで発送されました。追跡番号はOOOOで、合計８箱。８月２０日までには配達される筈です。
送料は私が見積もった額より高く、２７６．９４ドルになり、差額が１１２．９１ドルとなります。
海外送金は御社に追加経費が発生すると思いますので、もしご希望されるのであれば、その差額は次回の発注の際、追加しても結構です。
引き続き、よろしくお願い致します。
English → Japanese
私は追加割引有りで購入できる製品の写真を送って頂けるよう依頼しただけで、無礼等しているつもりはありません。私は侮辱する気は全くありません。もし、そのように感じさせることがあったのでしたら、すみませんでした。
English → Japanese
Actually I have not watched any film lately, and I can not pick any recent one that I liked, but basically I watch movies from any country.
I have no defined art style and I draw with the style of that moment. The time I spent varies as well. The price I charge (art or illustration and data production) is at least around US$ 1000. It may vary according to the time and the case, but this is the minimum.

Is there some problem in copyrights to create a poster for a movie film at my own discretion?
I would appreciate if you can advise me on that.
Japanese → English