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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Thank you for your inquiry. Have you not received the item? We have confirm...

Original Texts
お世話になります。
商品が未着とのことですね?
下記のサイトで追跡したところ、すでに「Final delivery」と記載されております。
ご家族の方が受け取られたということはないでしょうか?
こちらから調査依頼をかけることはかのですが、海外からの為、過去の例からかなりお時間がかかってしまうとおもわれます。
2-3週間程度かかる可能性があります。
Translated by z_elena_1
Thank you for your inquiry.
Have you not received the item?
We have confirmed at the website listed below and the status indicates "Final delivery."
Could it not be that your family member has received the parcel?
It is possible to launch an inquiry, but because it will proceed from abroad, previous experience shows that it takes a lot of time.
It could take 2-3 weeks.

Result of Translation in Conyac

Number of Characters of Requests:
169letters
Translation Language
Japanese → English
Translation Fee
$15.21
Translation Time
20 minutes
Freelancer
z_elena_1 z_elena_1
Starter
I am a native Russian person currently living in Japan with an experience of...