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[Translation from Japanese to English ] Hello. Attached is the photo of headphone I bought previously. I sold it to...

Original Texts
こんにちは。
以前購入したヘッドフォンの写真を添付します。
顧客へ販売したところ、付属品が付いていないという理由で、
返品されて、私の倉庫へ商品は戻ってきています。
具体的には、ケーブルが付いていません。
メーカーの保証を使うことや、ケーブルのみを入手することは可能でしょうか。
お手数をおかけしますが、
ご対応をいただきますようお願い致します。
transcontinents
Translated by transcontinents
Hello.
Attached is the photo of headphone I bought previously.
I sold it to my customer, but it was returned because it did not have accessories so the item was returned to my warehouse.
Detail of the reason is that there is no cable.
Is it possible to be covered by guarantee or obtain cable only?
I'm afraid to take your time, I appreciate your kind arrangement.

Result of Translation in Conyac

Number of Characters of Requests:
166letters
Translation Language
Japanese → English
Translation Fee
$14.94
Translation Time
9 minutes
Freelancer
transcontinents transcontinents
Starter
ビジネス文書作成、交渉、輸出入実務の経験があり、ビジネス関連コミュニケーションが得意分野です。
迅速、簡潔で適切な翻訳を心がけています。


I ...

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transcontinents's Public Translations

I apologize for the delayed payment. Log in to bank account is temporarily locked, and currently I'm in process to have it unlocked. I guess the issue will be solved within this week. Or I think I can make payment immediately via PayPal.
Do you have PayPal account??
Japanese → English
I received a message from an upset buyer because tariff was imposed. Also, I received a negative feedback.

Buyer: kreymud

In the past, eBay deleted negative feedback from buyers due to tariff several times.

You can see by checking communication via messages, so please kindly check and delete negative feedback.
Japanese → English
Thanks for your reply.
Do you offer any buyer discount?
Your shop offers a lot of attractive brands, and if I get discount I can sell them in Japan, so I hope to continue buying from you.
I appreciate your kind consideration.
Thank you.
Japanese → English
Sorry for not being able to reply due to time difference between Minnesota and Japan.

I haven't used Microsoft teams, but I think I can use it.
Just in case, will you prepare Zoom or Skype as well?

There is 14-hour time difference between Japan and Minnesota, so considering your schedule, our translator and myself, I'd like to request the following.

1. 6am to 9am, Monday-Thursday in Minnesota time
2. Or after 3pm on Friday, Minnesota time
Japanese → English