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  4. Good day! After I received a message...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Good day! After I received a message that you have not received the item fo...

Original Texts
こんにちは
発送から、3週間以上アイテムが届かない報告に
私も追跡番号から確認しました。

追跡番号　AAAAA
地遺跡番号ウェブサイト　HTTP@@@@@

私は、日本郵便に調査請求と保険の請求を2日以内にします。
調査回答と保険は大体３～４週間かかります。

あなたに、損をさせるような事はしませんから
もうしばらく待ってもらえないでしょうか

また、取引について問題があった時は連絡してください。

よろしくお願いします







thesaddestonion
Translated by thesaddestonion
Hello,

With the tracking number, I have confirmed that the package has not yet arrived, 3 weeks after sending.

Tracking number: AAAAA
Tracking number website: HTTP@@@@@

I shall put in a claim with the Japanese postal office, as well as the insurance company within 2 days.
The results of the investigation usually come within 4 weeks.

I want to resolve this successfully for you, so could you please wait a little longer?

Please let me know if you have any further inquiries.

Many thanks.

Result of Translation in Conyac

Number of Characters of Requests:
198letters
Translation Language
Japanese → English
Translation Fee
$17.82
Translation Time
11 minutes
Freelancer
thesaddestonion thesaddestonion
Standard

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thesaddestonion's Public Translations

I contacted you the other day saying that fewer items had arrived than the amount I ordered. But when I double-checked, it turned out that both items I ordered had arrived. Accordingly, there's no longer a need for you to check how many were sent from your end. I'm very sorry for bothering you with my mistake.
Japanese → English
Urgent Order

Hello, my name is ○○. I'm writing from Japan.
I need to buy one of product A urgently, would that be possible?
If so, please tell me the amount due and how to pay. I should be able to send the money immediately.
How many days would it take for the product to arrive?

I look forward to your response.
Japanese → English
I must inform you of my mistake.
I rely on a product management and delivery forwarding company.
I sent the product which you purchased in ○, but the delivery company made a mistake as to your delivery address and delivered the product elsewhere.
I have no idea if the recipient of the product will wish to return the product to Japan.
I can't possibly keep you waiting, so I will give you a full refund.
I deeply apologize for my foolish mistake which has caused an inconvenience to you.

I deeply apologize for my mistake which has caused an inconvenience to the buyer.
Japanese → English
I ordered your company's product through Ms. XX.
She is currently on holiday, so I am contacting you.

Today, when I checked the product, I noticed that several centimeters of it were frayed.
I enclose a photograph. This product is important, so could you send me a replacement as soon as possible?

Is the product being sent in a new way?
Is it no longer produced?
The product was sent with UPS this time, but it was sent with a different company last time.
Are you sending it more cheaply?
Japanese → English