Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] I have confirmed the picture. The product was shipped out brand new and unope...

Original Texts
画像を確認しました。こちらは新品未開封で発送いたしましたので、おそらく郵送中の破損と思われます。代替え品をお送りしますか? それとも返金にての対応がよろしいでしょうか? ご迷惑、ご不便をおかけいたしまして大変申し訳ありませんでした。 ご連絡お待ちしております。
Translated by nearlynative
I have confirmed the picture. The product was shipped out brand new and unopened, so I believe it broke during shipment. Shall I send you a new product for replacement? Or would you like a refund? I apologize for the trouble and inconvenience caused. I look forward to hearing from you.

Result of Translation in Conyac

Number of Characters of Requests:
130letters
Translation Language
Japanese → English
Translation Fee
$11.7
Translation Time
3 minutes
Freelancer
nearlynative nearlynative
Starter (High)