はじめまして、はじめてこれから注文するので心配でメールしました。
何かの理由で商品が気に入らなかった場合、7日以内ですと返金可能とのことですが、商品を受け取ってからそちらにお送りして到着するまでの間の7日以内ということでしょうか？
それとも、商品を受け取ってから7日以内に連絡を入れ、それから返品すれば、ご返金は可能ということでしょうか？
アジアから送ると大変日数がかかってしまいます。
確認お願いします。
Rating
52
Translation / English
- Posted at 23 May 2015 at 13:49
Hello, I'm placing an order for the first time and worried, so I'm sending you an email.
If I don't like the item due to some reason I can return it within 7 days to get refund, does it mean within 7 days after receiving the item and you receive returned item?
Or if I contact you within 7 days after receiving the item and return, you can refund?
It takes many days to send from Asia.
Thank you in advance for your confirmation.
If I don't like the item due to some reason I can return it within 7 days to get refund, does it mean within 7 days after receiving the item and you receive returned item?
Or if I contact you within 7 days after receiving the item and return, you can refund?
It takes many days to send from Asia.
Thank you in advance for your confirmation.
![[deleted user]](https://secure.gravatar.com/avatar/695023b4efd563721d13716b1457bc73.png?d=identicon&mode=crop&r=PG&s=42)
Rating
52
Translation / English
- Posted at 23 May 2015 at 13:59
It is pleased to contact you. I am emailing you since I will make an order for the first time.
In case of some reasons that I do not like the items, and it is said that refund is acceptable within 7 days.
Does it mean that the seven days indicate between the day of receiving the items and its arrival date?
Or it means the refund is acceptable when I contact you within 7 days after I receive the items and return them?
It takes quite a lot of time to ship from Asian countries.
Please check and respond me back.
In case of some reasons that I do not like the items, and it is said that refund is acceptable within 7 days.
Does it mean that the seven days indicate between the day of receiving the items and its arrival date?
Or it means the refund is acceptable when I contact you within 7 days after I receive the items and return them?
It takes quite a lot of time to ship from Asian countries.
Please check and respond me back.
Rating
50
Translation / English
- Posted at 23 May 2015 at 13:57
Nice to meet you, it's my first time making order
It seems refund is acceptable within 7 days if I don't like the item by whatever the reason. Does it mean the returned item needs to be delivered back to you within 7 days?
Or, if I notice you within 7 days on receipt of the item and then return it, is that still eligible for refund?
Shipping from Asia would take quite a lot of time.
Please confirm.
It seems refund is acceptable within 7 days if I don't like the item by whatever the reason. Does it mean the returned item needs to be delivered back to you within 7 days?
Or, if I notice you within 7 days on receipt of the item and then return it, is that still eligible for refund?
Shipping from Asia would take quite a lot of time.
Please confirm.
