返金商品の到着状況について
次の商品について、お客様に返金が行われました。
注文番号:●●
お客様の連絡によると、商品が故障しているとのことで、商品を返品すれば全額返金しますと当方から連絡しております。
おそらくお客様からカスタマーセンターに返品の申し出があり、アマゾン側から返金されたのではないかと思いますが、返品商品はアマゾン倉庫に到着されているのでしょうか。
商品の返品の到着状況及びアマゾンFBAシステムの反映状況について、調査していただければ幸いです。
Rating
50
Translation / English
- Posted at 20 May 2015 at 06:55
Status of arrival of the returned item
The refund was issued to the customer regarding the item listed below.
Order number: xx
The customer said that the item was out of order. We told him or her that we were going to refund in full if he or she was going to return the item.
The customer probably asked the customer center to return the item, and Amazon issued the refund. Has the returned item arrived at the warehouse of the Amazon?
Would you please check the status of the arrival of the returned item and how it is reflected at the Amazon FBA system?
The refund was issued to the customer regarding the item listed below.
Order number: xx
The customer said that the item was out of order. We told him or her that we were going to refund in full if he or she was going to return the item.
The customer probably asked the customer center to return the item, and Amazon issued the refund. Has the returned item arrived at the warehouse of the Amazon?
Would you please check the status of the arrival of the returned item and how it is reflected at the Amazon FBA system?
Rating
52
Translation / English
- Posted at 20 May 2015 at 07:06
In regard to the delivery state of the return product
A refund was issued to the following product:
Order number:
According to the contact from the customer, the product was broken. So we contacted the customer notifying that we would issue a full refund when the product is returned.
I think the customer center of Amazon offered the return of the product and Amazon issued a refund. Has the returned product arrived to Amazon warehouse?
I would appreciate if you could investigate about the delivery status of the returned product as well as data reflection condition of Amazon FBA system.
A refund was issued to the following product:
Order number:
According to the contact from the customer, the product was broken. So we contacted the customer notifying that we would issue a full refund when the product is returned.
I think the customer center of Amazon offered the return of the product and Amazon issued a refund. Has the returned product arrived to Amazon warehouse?
I would appreciate if you could investigate about the delivery status of the returned product as well as data reflection condition of Amazon FBA system.
Rating
52
Translation / English
- Posted at 20 May 2015 at 07:09
Arrival status for refunded item
A refund was made to the customer for the following item:
Order number: ●●
The product was out of order per the customer so we informed the customer that we would refund the full amount when the product is returned.
We suspect that the customer informed the customer center to return the product and Amazon would have refunded the customer. Has the returned product arrived at Amazon warehouse?
We appreciate it very much if you would research where the product is and if it is reflected on Amazon FBA system.
Thank you very much.
A refund was made to the customer for the following item:
Order number: ●●
The product was out of order per the customer so we informed the customer that we would refund the full amount when the product is returned.
We suspect that the customer informed the customer center to return the product and Amazon would have refunded the customer. Has the returned product arrived at Amazon warehouse?
We appreciate it very much if you would research where the product is and if it is reflected on Amazon FBA system.
Thank you very much.
