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  4. This time we received an A-to-Z claim...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] This time we received an A-to-Z claim from a customer.. First of all, we off...

Original Texts
この度、お客様からAtoZクレームいただきました。

まずamazon様に多大なるご迷惑をお掛けした事を
深くお詫び申し上げます。

クレームの内容ですが、商品の不具合が主な原因ということです。

AtoZクレームの履歴を取り下げて頂けませんか？

お客様には早急に対応させていただき、ご返金済みです。
お客様には商品の破棄という形で手間を煩わせないように
対応致しました。

どうかご検討をお願い致します。
transcontinents
Translated by transcontinents
We received AtoZ complaint from the customer this time.

Firstly, we deeply apologize for causing huge inconvenience for Amazon.

Regarding the content of complaint, primary reason was failure of the item.

Will you kindly cancel AtoZ complaint history?

We promptly made arrangements for the customer and already made refund.
We have asked the customer to dispose the item so the customer does not take time.

Please kindly consider it, thank you.

Result of Translation in Conyac

Number of Characters of Requests:
191letters
Translation Language
Japanese → English
Translation Fee
$17.19
Translation Time
11 minutes
Freelancer
transcontinents transcontinents
Starter
ビジネス文書作成、交渉、輸出入実務の経験があり、ビジネス関連コミュニケーションが得意分野です。
迅速、簡潔で適切な翻訳を心がけています。


I ...

Other Translations From Japanese To English Are Made Public

We read the attached file. As you know, we sold your company's products again in June this year at Amazon Japan. We didn't know that your company's fake products were sold or the price was unjustifiably lowered. Of course, we will follow the rules you have proposed. We ourselves cannot stand the prices are forced too low unfairly because of some sellers. Also, please tell ust the selling...
Japanese → English
You can use a whole room at your pace.
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After checking with Japan's post office, as of now, due to the Covid-19, airmail to the US is generally suspended. But please, rest easy. EMS (Express Mail Service) will be reopened in June 1. From Japan to US, it will take around 1-2 weeks for the item to arrive. I'm truly sorry, but I will definitely ship the item in June 1, so please wait a bit more. - The item I sent to ...
Japanese → English

transcontinents's Public Translations

I apologize for the delayed payment. Log in to bank account is temporarily locked, and currently I'm in process to have it unlocked. I guess the issue will be solved within this week. Or I think I can make payment immediately via PayPal.
Do you have PayPal account??
Japanese → English
I received a message from an upset buyer because tariff was imposed. Also, I received a negative feedback.

Buyer: kreymud

In the past, eBay deleted negative feedback from buyers due to tariff several times.

You can see by checking communication via messages, so please kindly check and delete negative feedback.
Japanese → English
Thanks for your reply.
Do you offer any buyer discount?
Your shop offers a lot of attractive brands, and if I get discount I can sell them in Japan, so I hope to continue buying from you.
I appreciate your kind consideration.
Thank you.
Japanese → English
Sorry for not being able to reply due to time difference between Minnesota and Japan.

I haven't used Microsoft teams, but I think I can use it.
Just in case, will you prepare Zoom or Skype as well?

There is 14-hour time difference between Japan and Minnesota, so considering your schedule, our translator and myself, I'd like to request the following.

1. 6am to 9am, Monday-Thursday in Minnesota time
2. Or after 3pm on Friday, Minnesota time
Japanese → English