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[Translation from Japanese to English ] There were A missing Nylon Wasshers. Please send 2 Nylon Wasshers at free of...

Original Texts
Nylon Wasshersが不足してるAがありました。
今後のために、予備を含めて3つのNylon Wasshersを無料で送って下さい。
写真を添付したので確認して下さい。

顧客に半年前に販売した2台のBに不具合が生じました。
Cを装着するネジが下にめり込んでしまっています。
ネジがとても短くなっている状態です。
状況がわかる画像を添付しました。
良い修理方法はありますか？
修理が不可能な場合は、新しい商品と交換するこが可能ですよね？
早急に2台のBを送ってくれたら嬉しいです。




transcontinents
Translated by transcontinents
There were A missing Nylon Wasshers.
Please send 2 Nylon Wasshers at free of charge including extra in case it happens again in the future.
Please check the attached photos.

2 units of B which we sold to our customer 6 months ago had failures.
Screw to attach C is embedded below.
Screw is very shortened.
I attached images that shows the status.
Is there any way to repair this?
If you cannot fix them, you can exchange them to brand-new ones, right?
I'd appreciate if you could send 2 units of B immediately.

Result of Translation in Conyac

Number of Characters of Requests:
234letters
Translation Language
Japanese → English
Translation Fee
$21.06
Translation Time
8 minutes
Freelancer
transcontinents transcontinents
Starter
ビジネス文書作成、交渉、輸出入実務の経験があり、ビジネス関連コミュニケーションが得意分野です。
迅速、簡潔で適切な翻訳を心がけています。


I ...

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transcontinents's Public Translations

I apologize for the delayed payment. Log in to bank account is temporarily locked, and currently I'm in process to have it unlocked. I guess the issue will be solved within this week. Or I think I can make payment immediately via PayPal.
Do you have PayPal account??
Japanese → English
I received a message from an upset buyer because tariff was imposed. Also, I received a negative feedback.

Buyer: kreymud

In the past, eBay deleted negative feedback from buyers due to tariff several times.

You can see by checking communication via messages, so please kindly check and delete negative feedback.
Japanese → English
Thanks for your reply.
Do you offer any buyer discount?
Your shop offers a lot of attractive brands, and if I get discount I can sell them in Japan, so I hope to continue buying from you.
I appreciate your kind consideration.
Thank you.
Japanese → English
Sorry for not being able to reply due to time difference between Minnesota and Japan.

I haven't used Microsoft teams, but I think I can use it.
Just in case, will you prepare Zoom or Skype as well?

There is 14-hour time difference between Japan and Minnesota, so considering your schedule, our translator and myself, I'd like to request the following.

1. 6am to 9am, Monday-Thursday in Minnesota time
2. Or after 3pm on Friday, Minnesota time
Japanese → English