[Translation from English to Japanese ] To allow you and your to find a return shipping solution that is satisfactory...

To allow you and your to find a return shipping solution that is satisfactory for you both, we have put this case on hold for 5 days.

The options we recommend are to send your buyer a prepaid return shipping label or to send your buyer money through PayPal to cover the cost of return shipping. You can also issue a full refund to the buyer without requiring a return, which will close the case; this can be done from the Resolution Center.

あなた方双方にとって納得のいく返送の解決法を見出すために、この件は5日ほど保留いたします。

推奨する選択肢としては購買者の方に支払い済みの返送用の送り状を送付するか、PayPalで返送金額を支払うかです。もしくは返送はしてもらわずに全額返済することも可能です。この場合Resolution Centerから行っていただけます。