After reviewing the details of the case, I see that you are required to pay for the shipping charges associated with returning this item. We want you to be successful as a seller on eBay, so as part of an effort to build trust and engagement with potential buyers, we made a change in September 2014 which requires sellers to pay for return shipping any time an item is not as described. This will create a retail-like returns experience that will ultimately drive more sales for you as a seller.
eBayにおける出品者となっていただくため、潜在的購入者との信頼関係を築くことを目的として、2014年9月より特に取り決めがない場合、出品者側が送料の支払いを行うこととしております。
この返品規定により出品者として最終的により売り上げを伸ばすことが可能になります。