[Translation from Japanese to English ] To whom it may concern, I bought ○○ software last time from your store. ...

Original text

担当者各位

以前○○ソフトウェアを購入した者です。
HPで○○ソフトウェアのページが見られなくなっていますが、現在は販売していないのでしょうか？

実は、メインで使っていたPCが壊れ、USBドングルキーも紛失してしまい、○○を全く使えなくなってしまいました。

○○はとても便利でしたので今後も使用したいのですが、再度ソフトをダウンロードし、USBドングルキーをお送りいただくことはできないでしょうか？

とても困っています。
お返事いただければ幸いです。
よろしくお願いいたします。

Translation / English

To whom it may concern,

I bought ○○ software last time from your store.
I could not find the page of ○○ software on your website, are you still selling it?

I broke my main PC, and lost the USB dongle key, so I could not use the ○○ anymore.

I found ○○ is very easy to use, so I would like to use it again. I will download the software again, would you please send me the USB dongle key?

I am in trouble now.
Looking forward to get your answer.
Thank you very much.

Translation / English

To whom it may concern,

I bought ○○ software before.
○○ software page is not available on the website, is it no longer for sale?

Actually my main computer is broken and I lost USB dongle key as well, so I cannot use ○○ at all.

○○ was very useful and I'd like to continue using it, could you please download the software again and send USB dongle key?

I'm very much in trouble.
I appreciate your response.
Thank you in advance.