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[Translation from English to Japanese ] I contacted Canada Post and they only have the same information that I have a...

Original Texts
I contacted Canada Post and they only have the same information that I have about the watch. The last scan of the package shows in Vancouver. Since Jan 23, 2015 it has not moved from Vancouver.
As you can see on the picture attached below, the package was to arrive yesterday at the very latest since it was shipped "express". There should be no reason why I have not received it by now.

I have been told by Canada Post that the sender (Watch.jpn) has to open an investigation with the original postage service (Japan Post) in order to be able to track the package and find the location.
Could you please open this investigation as soon as possible.

Please let mw know once the investigation has been started.
junko-k
Translated by junko-k
Canada Postへ連絡をったところ、時計に関しての情報は私が持っているものと同じでした。荷物が最後にスキャンされたのはバンクーバーでした。2015年1月23日以降、バンクーバーから動きがありません。
下記添付写真でお分かりいただけるように、荷物は｢エクスプレス｣で出荷されたので、遅くとも昨日届いているはずです。本来であれば今現在、受領していないということはありえないこおです。

Canada Postから言われたのは、荷送人（Watch.jpn）が荷物の追跡と現在どこにあるかということを発送を行なった日本郵便へ調査依頼をするべきとのことでした。早急にこの調査を行なっていただけますよう、お願い致します。

調査開始されましたら、ご連絡をお願い致します。

Result of Translation in Conyac

Number of Characters of Requests:
705letters
Translation Language
English → Japanese
Translation Fee
$15.87
Translation Time
10 minutes
Freelancer
junko-k junko-k
Standard

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junko-k's Public Translations

Subject: Quotation and order of sample

Please check the attached image.
I would like to ask you for a quotation, images and actual samples.

I would like to have a quotation and images by 26th May and the actual samples as soon as possible.
Could you let me know the estimated delivery date?

Waiting for your reply.
Japanese → English
Hello.

It' about the flower seeds that you have ordered.
It has been turned out that an individual cannot ship them out since export of plants to Russia is prohibited.
I am very sorry that I cannot be help.
Japanese → English
I have shipped out 40 pieces of T-shirts in one package to you.

The tracking number is EGxxxxJP (EMS) and the delivery cost is JPY14,900.

As soon as I confirm a refund from you, we will immediately close the case.

Thank you very much.
Japanese → English
残念ながら、配送品の支払通知をまだ受け取っておりません。通知を受け取りましたらお支払の確認し、時計の修理をいたします。現時点で、郵送サービス会社からの連絡を待っているところです。
English → Japanese