前回お話しましたが、当方以前にもガラスパネルが割れていたことがありました。
ですので梱包は厳重に特にガラスパネルは絶対に割れないようにとお伝えしました。
今回の商品の梱包は全然厳重ではないです。
緩衝材等全く入っていなくまた２重のダンボールでしたがただ重ねただけでは何も意味はないです。
USPSにクレームをしても梱包状態が悪いので申請は通りません。
ただ商品はガラスパネルを交換して使用致します。
ガラスパネルは自分で買いますのでガラス代の１４０ドルをご返金ください。
よろしくお願い致します
![[deleted user]](https://secure.gravatar.com/avatar/695023b4efd563721d13716b1457bc73.png?d=identicon&mode=crop&r=PG&s=42)
Rating
44
Translation / English
- Posted at 26 Jan 2015 at 14:30
As I told you before, I received a broken glass panel before.
Thus, I told you to make sure to pack the glass panel with special care in order to avoid any damage in transit.
It had no cushion materials, and it had two layers of cardboard, which does not work at all.
Even if I submit a claim to USPS, it will be rejected due to the bad package condition.
However, I will use the product after changing the glass panel.
As I will buy it myself, please refund me $140 for the glass panel.
Thank you.
Thus, I told you to make sure to pack the glass panel with special care in order to avoid any damage in transit.
It had no cushion materials, and it had two layers of cardboard, which does not work at all.
Even if I submit a claim to USPS, it will be rejected due to the bad package condition.
However, I will use the product after changing the glass panel.
As I will buy it myself, please refund me $140 for the glass panel.
Thank you.
Rating
50
Translation / English
- Posted at 26 Jan 2015 at 14:40
As I told you last time, the glass panel was also broken in the past.
For this reason, I told you to pack it with strict care and pack the glass panel
strictly not to be broken by 100 percent.
However, you had not packed it strictly at all.
I did not find a buffer in the box, and it is nothing to overwrap it by
simply using the double cardboards.
USPS will not accept my application of the claim since it was not packed appropriately.
I can use the item by exchanging the glass panel.
As I am going to purchase the glass panel, would you refund me 140 dollars for the glass?
I appreciate your understanding.
For this reason, I told you to pack it with strict care and pack the glass panel
strictly not to be broken by 100 percent.
However, you had not packed it strictly at all.
I did not find a buffer in the box, and it is nothing to overwrap it by
simply using the double cardboards.
USPS will not accept my application of the claim since it was not packed appropriately.
I can use the item by exchanging the glass panel.
As I am going to purchase the glass panel, would you refund me 140 dollars for the glass?
I appreciate your understanding.
Rating
50
Translation / English
- Posted at 26 Jan 2015 at 14:42
As I told you last time, a glass panel I had ordered was also cracked before. This is why I have asked you to pack up very carefully, especially not to crack the glass panel without fail.
The packing this time has not been done carefully at all.
There are no cushioning materials and since the double carton boards are just layered, they do not function at all.
My claim would not go through USPS as the packing is too bad.
But I would use the product by replacing the glass panel.
Please refund $140 for the glass panel fee as I would buy it by myself.
Thank you.
The packing this time has not been done carefully at all.
There are no cushioning materials and since the double carton boards are just layered, they do not function at all.
My claim would not go through USPS as the packing is too bad.
But I would use the product by replacing the glass panel.
Please refund $140 for the glass panel fee as I would buy it by myself.
Thank you.
★★★★★ 5.0/1
