Translation Results Requested Through Conyac Made Public

In the last e-mail I wrote that " due to the bad response from our forwarder, the situation is cannot be confirmed ", but actually even when I said “our forwarder”, there are several vendors between your company and our company in Japan and the United States, and if somewhere in the middle the response is bad, we cannot obtain information, or the information may be incorrect. In the future, for the transport within the United States it would be very helpful if you provide us with detailed information about the status confirmation and pick-up.