Translation Results Requested Through Conyac Made Public

I am sorry to say, but the refund will be completed after we receive the product back.
At the moment, the parcel can still be delivered to you.
When we receive it back to Japan, we will take your request for refund, so please do not worry.

We checked the tracking number of the product you ordered, the parcel has already left Japan.
Here is the tracking number...
Thank you very much for your patience.

Hello.
Thank you very much for your inquiry.

Thank you very much for your reply.

Thank you very much for using our shop.

Thank you very much.