Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] The product arrived in your country on November 26. The shipping company in y...

Original Texts
商品はあなたの国に11月26日に到着済みです。「住所が不完全の為お届けできない」とあなたの国の発送会社から連絡がありました。
Amazonで入力した住所は合ってますか?電話番号も記入して頂けましたか?確認して返信をしてください。
私達は正しい手順であなたの元に発送をしています。「A-to-z Guarantee Claims」は私達の販売に非常に影響を受けてしまいます。
取り消しをしていただけませんか?
Translated by shouryou
The product had arrived in your country on 26 November. However, when I contacted the shipping company from your country, they said that as your address is incomplete, and thus they were unable to deliver the package.
Is the address written on Amazon correct? Did you insert your telephone number?
Could you kindly confirm and send me a reply please?
We have used the appropriate procedures to deliver. 「A-to-z Guarantee Claims」would greatly affect our sales.
Could you kindly cancel that?

Result of Translation in Conyac

Number of Characters of Requests:
200letters
Translation Language
Japanese → English
Translation Fee
$18
Translation Time
8 minutes
Freelancer
shouryou shouryou
Starter (High)
Hello, I am a native English and Chinese speaker from Singapore. I am current...