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  4. I am very sorry to hear that the item...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] I am very sorry to hear that the item you received is broken. I will stock t...

Original Texts
受け取られた商品が破損していたこととても残念です。
同じ商品を仕入れていますので今しばらくお待ち下さい。
できるだけ早く再発送いたします。

今回壊れた状態で届いた商品を持って最寄りの郵便局に行ってもらい、
ダメージレポートを記入していただけますか？
記入後、レシート番号と書類をスキャンした書類を私に送っていただけますか？
これにより私も日本郵便にて保険の補償の手続きを迅速に進めることができるようになります。

お手数ですがどうぞよろしくお願いいたします。
conniechappell
Translated by conniechappell
I am very sorry to hear that the item you received is broken.
I will stock the same item soon. it would be great if you could wait for it.
I will send it to you as soon as I receive it.

Would you be able to go to a near-by post office with the item which is broken, and fill out a damage report?
After filling it out, could you send me the receipt number and the scanned document?
By you doing so, It allows us to proceed the procedure quickly to claim the insurance with the Japan Post Office.

Thank you for your cooperation.

Result of Translation in Conyac

Number of Characters of Requests:
221letters
Translation Language
Japanese → English
Translation Fee
$19.89
Translation Time
9 minutes
Freelancer
conniechappell conniechappell
Starter

Other Translations From Japanese To English Are Made Public

Regarding the warranty We give a 12-month maintenance warranty starting from the date of purchase to our customers who bought the mechanical wrist watch. (excluding some wristwatches) Any watch within the warrant period can be repaired without charge if it is within the scope of natural damages. Regarding return items As a rule returns are restricted to defective watches only. We do n...
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Thanks for your explanation. I could understand overall flow of work. However I am willing to know a little bit more, please. Do you intend to bring a uncompleted guitar parts after being assembling or assembled guitar to Japan to complete with painting and adjustment of that guitar? Otherwise, do you intend to do all the work in Japan, for getting a drawing from Japan to be including g...
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As a side note, the most famous Turkish hair transplant clinic in Japan is A Clinic. However, there are widespread cases of failure due to overplanting. As a result, more customers are studying hair transplantation on their own to choose a reliable clinic. The previous question is one example. But I see this trend as an opportunity to promote the technology and trustworthy D Clinic. We w...
Japanese → English
(1) We are sorry, but we are unable to ship your item. Unfortunately, we are unable to declare a lower customs duty since we will be shipping via FedEx (elogi) in conjunction with eBay. Since you have contacted us, we will waive the shipping fee. Please consider this. ii. Please place the package on your desk and open it carefully.
Japanese → English

conniechappell's Public Translations

Hi,

It is written that this product is new, but do you have the original packaging or plastic bags?

Is it in the condition as you bought at a store?

Please let me know.
Japanese → English
This is an application specifically for smart phones which allows you to check your schedule and enter new schedule even when you are outside.

1. Enter your schedule quickly
You can enter new schedule as soon as you started it.
One-touch entry is available for the schedule for 30-minute unit. (It is possible to set the detailed time individually.)
The screen focuses on the schedule entry and is navigated easily with one hand.

2. Synchronize other schedule applications.
It's easy to synchronize with other data.
For example, you can enter new schedule via "Easy Schedule" and verify your schedule on Google calendar.
Japanese → English
I visited the speciality store today where I bought it.

I spoke to them at the store and they told me that it is a lens that the over-time degradation naturally occurs as it is an old lens.
Therefore, I didn't check it well enough.
As I verified the lens you mentioned this time, I am afraid that it is not in the condition that you are looking for.

There is a dust in the middle lens and I can see something like a mold at the corner when the strong light is on.

Therefore, I will refund you the full amount and the shipping fee as soon as the lens is returned.
Also, I would recommend you not to buy the lens for this time.

Looking for hearing from you soon.
Japanese → English
I'm in huge trouble.
I was preparing for this coming holiday season.
Therefore, I can easily expect the dramatic sales increase.
There is nothing strange.
I have always shipped the items in time and all the items got delivered within the expected time line.
I never had a problem of items not being delivered.
I need to start selling items immediately.
Japanese → English