[Translation from Japanese to English ] Thank you very much for your inquiry. We acknowledged the product return. ...

This requests contains 240 characters and is related to the following tags: "Business" "e-mail" "E-commerce" . It has been translated 2 times by the following translators : ( 3_yumie7 , eggplant , sujiko , lebron_2014 , spdr , marini ) and was completed in 0 hours 18 minutes .

Requested by watanosato at 07 Oct 2014 at 09:00 1957 views
Time left: Finished

お問合わせありがとうございます。
返品の件畏まりました。

通常ですと、お客様の送料ご負担で日本まで商品を送り返していただくのですが、送料がとても高額となってしまいます
お客様にこの高額な送料をご負担いただくのは、大変申し訳ないので全額返金(送料・手数料を除く商品代金を返金)をさせていただきます
届いている商品につきましては、ご友人かご家族、知り合いの方で着用できそうな方にプレゼントしていただければ幸いです
日本製の衣類の良さがいろいろな人に知って頂ければと思います
ありがとうございました

Thank you very much for your inquiry.
We acknowledged the product return.

We normally have the customers shoulder the return charges of the product to Japan, but the charge has become extremely expensive.
We are very sorry but we would be issuing you a full refund (after deducting the shipping and handling charges to the product price) rather than have you shoulder this expensive amount.
We would appreciate it if you can give out the delivered product as a present to a friend, a family member or someone who would likely be using it.
We want to let various people know the goodness of Japanese clothing.
Thank you very much.

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