Translation Results Requested Through Conyac Made Public

Please be advised that if this happens, there's an option for you not reship the item as it may lead to another undelivered item or something else. Amazon, doesn't encourage sellers to reship an item. For this kind of issue, you have the option to just issue a refund and deduct the shipping fee.

Thank you specifically
Eugene:You're welcome.
Once the item was returned to you as undeliverable, you have the option to issue a partial refund by deducting shipping fee.
To issue a partial refund, follow these steps:

1. From the Orders tab in your seller account, select Manage Orders and find the order. You can narrow the results or find a particular order by using the options in the Search box at the upper left.
2. Click the "Refund order" button in the Action column, or click the Order ID and then click the "Refund order" button on the order's detail page.
3. Select the Partial Refund tab, and then select the reason for the refund.
4. For each item you are refunding, enter the refund amount, up to the maximum listed.
5. Click the Submit button.