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[Translation from Japanese to Native English ] The product was perfectly fine when I bought it from the manufacturer, but th...

Original Texts
メーカーから購入した時には問題ありませんでしたが、
私の倉庫で長く保管していたせいで、箱が潰れて汚れてしまっていました

しかし、中に入っていたヘルメット、マニュアルなどは全く影響ありません

ですから、私は箱だけを取り替えて、発送したのです

箱だけかえても、問題ないだろうと私は判断しました

このことが、今回の取引で誤解を与えてしまっているようですね
申し訳ありません

あなたを騙そうとしたわけではないことを分かってほしいです

メーカーの箱以外は、付属品も含めて完璧な状態であなたに発送しています


fuyunoriviera
Translated by fuyunoriviera
The product was perfectly fine when I bought it from the manufacturer, but the box became misshapen and dirty as I had it in storage for a long time,

However, this did not affect the helmet and manual inside, so I just sent it in a different box.

I figured that just changing the box would not be a problem.

Unfortunately, it seems that my decision has caused some misunderstanding and I apologise for that.

Please understand that I never meant to deceive you.

I sent you an item in perfect condition, with all the original accessories, just without the original box from the manufacturer.

Result of Translation in Conyac

Number of Characters of Requests:
239letters
Translation Language
Japanese → English
Translation Fee
$21.51
Translation Time
17 minutes
Freelancer
fuyunoriviera fuyunoriviera
Senior
Hello :)

I'm a native English speaker who simply loves Japanese and transl...

Other Translations From Japanese To English Are Made Public

Thank you for your support. The thickness for the board is fine with 15mm. When it's completed, please send me pictures and let me know the completed size (Width, Length, Depth, and Thickness). Also, please confirm by having an actual person in that there is no damaged area. When do you think it will be completed? Thank you for your help.
Japanese → English
Thank you very much for your reply. Is it possible to ask them to extend the payment deadline for the total amount or accept payment in installments? I mostly sell books, which are usually not subject to VAT. Also, as for things like stationaries, I haven't gotten a refund of Import VAT in full. Therefore, the tax amount is being quite high and I would like to plan out the payment. ...
Japanese → English
There is a tape stuck to the lower part of the print. If you try to get rid of it, the print will get torn. For this reason, I believe the item value will decrease comparing to the condition at the time of purchase. Although I like the item itself, I would say that the item in the current condition is not worth 750 dollars. This is why I asked you about a return or a partial refund via...
Japanese → English
Well, what can you exchange with 〇〇? Can you allow me to skip the exchange? Do you have any other proposal? I agree to the proposal. Which method are you going to use to make shipment? I will make shipment by international delivery. I would like you to make shipment by DHL or FedEx, if possible.
Japanese → English

fuyunoriviera's Public Translations

26

16. Relax Under a Kotatsu

A kotatsu is a heating appliance consisting of a table, placed on a wooden or tatami mat floor, that is covered by a large quilt and heated from underneath electronically. You may be familiar with it as it is often seen in Japanese cartoons and TV shows.

A typical Japanese family will watch TV while eating mandarins and sitting together under a kotatsu to keep warm in winter.

Some traditional Japanese hotels have kotatsu for foreigners to experience. See if you can find one!
Japanese → English
Store A's delivery system requires the delivery person to call the phone number associated with the delivery address before delivering the item.
The delivery will not proceed if no one answers the call.
I am not able to answer phone calls due to personal matters.
However, I guarantee that there is someone at the delivery address to accept the package.
You did not deliver my parcel because I could not answer your phone call, even though I would have been able to accept it if you had come.
If the delivery system you use also requires a phone call before delivery, then there is a high chance that I will not be able to accept deliveries.
I will let you know my emergency number if you absolutely must call me. Please email me if you would like it.
Japanese → English
Please send the product I ordered to the address I requested.
I will also face some difficulties if you don't.
This is not the first time I have requested that you send something to an address other than my company, and you were happy to accommodate me then.
I would appreciate it if you could once again send my order to a different address.
Please send only the bill to my company.
Thank you in advance.
Japanese → English
Thank you for your reply.
Our company runs on a large scale, with an annual turnover of $10,000,000.
I believe the scale of our financial power is adequate.

I understand that you wish to open an agency here in Japan. However, even if we do purchase 1000 of this product from you, we will not be able to sell them all if the main product does not also sell well.

We will try to encourage sales, but we will not gain anything from purchasing from you if the main product's market does not expand.

For that reason, we are currently only willing to purchase 20 per month.
Japanese → English