お待たせいたしました。
ebayに確認したところ特にポリシー違反ではないようですが、先方のバイヤーに住所を第三者に開示していいか確認してくださいとのことでした。
先方のバイヤーに確認したところ、住所開示は拒否されましたので、お手数ですがやっぱり、我々の住所にお送りくださいませ。先方のバイヤー宛の商品は代替え品が見つかった為、至急ではなくて大丈夫です。
ご都合のよろしいときでかまいませんが、ご返送よろしくお願いいたします。お手数をおかけして申し訳ございません。
![[deleted user]](https://secure.gravatar.com/avatar/695023b4efd563721d13716b1457bc73.png?d=identicon&mode=crop&r=PG&s=42)
Rating
44
Translation / English
- Posted at 14 Aug 2014 at 14:11
Thank you for your patience.
When we checked with eBay, we were told that it was not against its policy, but we would have to ask the buyer for permission to reveal his address to a third party.
When we checked with the buyer, he told me not to reveal his address, so we are sorry to trouble you, but please send the item back to our address. As we have found a replacement for the buyer, it’s not urgent.
Please send it back at your earliest convenience. Thank you very much for your attention.
When we checked with eBay, we were told that it was not against its policy, but we would have to ask the buyer for permission to reveal his address to a third party.
When we checked with the buyer, he told me not to reveal his address, so we are sorry to trouble you, but please send the item back to our address. As we have found a replacement for the buyer, it’s not urgent.
Please send it back at your earliest convenience. Thank you very much for your attention.
Rating
52
Translation / English
- Posted at 14 Aug 2014 at 14:14
Thank you for waiting my response.
When I verified with eBay, it was not a violation of their policy, but they request me to confirm with a buyer whether the he/she would agree to disclose his/her address to a third party.
The buyer refused to disclose his/her address when I inquired him/her, so I am sorry for the inconvenience, cut please send it to our address.
Since we have found the replace for the item that the buyer wanted to order, it is not required to ship it to us in a hurry.
You could ship it at your convenient time, but please take care to return it. We are sorry for disturbing you.
注）Buyerの性別が分かりませんので、he/she, his/herはBuyer性別に合わせて選んでください。
When I verified with eBay, it was not a violation of their policy, but they request me to confirm with a buyer whether the he/she would agree to disclose his/her address to a third party.
The buyer refused to disclose his/her address when I inquired him/her, so I am sorry for the inconvenience, cut please send it to our address.
Since we have found the replace for the item that the buyer wanted to order, it is not required to ship it to us in a hurry.
You could ship it at your convenient time, but please take care to return it. We are sorry for disturbing you.
注）Buyerの性別が分かりませんので、he/she, his/herはBuyer性別に合わせて選んでください。
Rating
52
Translation / English
- Posted at 14 Aug 2014 at 14:14
Sorry to have kept you waiting.
After checking it out with Ebay, it seems there is no violation of their policies, but they said I should confirm whether or not it is allowed for me to share the address with the third party buyer.
However, after asking the third party buyer, I was unfortunately denied the right to share the address, so while it may be an inconvenience to you, could you please send it to our address? Because we found the product was meant as a replacement, there is no need to rush.
Feel free to send the product when you have the free time. I once again apologies for the inconvenience caused.
After checking it out with Ebay, it seems there is no violation of their policies, but they said I should confirm whether or not it is allowed for me to share the address with the third party buyer.
However, after asking the third party buyer, I was unfortunately denied the right to share the address, so while it may be an inconvenience to you, could you please send it to our address? Because we found the product was meant as a replacement, there is no need to rush.
Feel free to send the product when you have the free time. I once again apologies for the inconvenience caused.
★★★★★ 5.0/1
Rating
36
Translation / English
- Posted at 14 Aug 2014 at 14:09
Sorry for keeping you waiting.
We confirmed to ebay that we don't have violated the policy, they asked us to confirm if your buyer's address could be disclosured to the third party.
After the confirmation by your buyer, for he or she refused, please ship the item to our address.
We have found the replacement for the buyer, so it is not in a hurry.
It's ok when you are free, please return it to us.
We apologized for the inconvenience caused.
We confirmed to ebay that we don't have violated the policy, they asked us to confirm if your buyer's address could be disclosured to the third party.
After the confirmation by your buyer, for he or she refused, please ship the item to our address.
We have found the replacement for the buyer, so it is not in a hurry.
It's ok when you are free, please return it to us.
We apologized for the inconvenience caused.
★☆☆☆☆ 1.0/1
