As I will issue a full refund for the item price and the shipping charge, I am sorry to disturbing you, but would you return the item by the postal service?
Item price: $118.55
Return shipping fee: Please declare upon shipping.
* I would like to request you to inform me the tracking number and the return shipping fee upon shipping.
I am sorry for the inconvenience we have caused due to listing the item name leading your misunderstanding.
Since we will process the issuance of the full refund upon shipping (confirmation of the tracking number), I am sorry for taking up your time, but would you please return the item?
The full price for the item will be refund. Also, the postage for returns will be refunded if you kindly use postal service when retuning the item.
Refund amount: $118.55
Postage for returns: Please let us know.
*When you have finished returning the item, please let us know the tracking No. and the postage.
We are very sorry for causing the inconvenience by the confusing item name.
We will proceed to refund to you once we have received the tracking No. from you.
Thank you very much for your kind cooperation and understanding.
I will refund price of the item and shipping charge when it was returned in full,
and I hate to say, but could you return the item by post office?
Shipping charge: Please file it.
After you return, please let us know the tracking number and shipping charge.
I am very sorry to give you the misunderstanding by name of the item this time.
I will process refunding whe I receive the returned item(checking the tracking number),
so I request that you understand me.
We will give you full refund include return shipping costs.
Could you please send us back the returning items?
Cost of return shipping: Please let us know how much it would cost.
※Please let us know the tracking number and return shipping cost.
I am very sorry that we made you confused because of the product name.
We will give you full refund back once we receive the tracking number of returning items.
I'm looking forward to working with you.