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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] When I called paypal to check, it seems I can't receive your refunded payment...

Original Texts
paypalに電話で確認した所 私の本人確認が終わっていない為、そちらの返金を受け取れないようです。

そして本人確認が終われば もう一度、売り手側に返金処理をしてもらうように言われました。

お手数ですがもう一度 返金処理をお願いします。

私の本人確認は終わりました。
Translated by psychonyaku
When I called paypal to check, it seems I can't receive your refunded payment since I had not finished authenticating myself with them on the phone.
I was told that once I have authenticated myself, I will once again be able to have them handle return payments from sellers.
I'm sorry for all the trouble, but if you could try sending the refund back once more I would really appreciate it.
I have finished authenticating myself on paypal so it should work now.

Result of Translation in Conyac

Number of Characters of Requests:
130letters
Translation Language
Japanese → English
Translation Fee
$11.7
Translation Time
8 minutes
Freelancer
psychonyaku psychonyaku
Senior
いつもお世話になっております。