Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Please accept our deepest apologies for having made you gone through this ver...

Original Texts
この度はこちらのミスであなたに残念な思いをさせてしまい大変申し訳ありませんでした
あなたの怒りと不安はごもっともです

我々はすぐに購入金額の全額を返金させて頂きます
またもし荷物が到着した場合はそのまま(無料で)受け取って頂いて構いません
税関でのストップは我々のコントロール外の問題です
しかし今回のケースでは我々があなたへ追跡番号を伝え間違うというミスがありあなたに迷惑を掛けしました
我々はこの問題を重く受け止めています
以上の事から我々の最大限の謝罪を受け取って頂けましたら幸いです
[deleted user]
Translated by [deleted user]
We are very sorry for the inconvenience that we made you disappointed.
I truly accept your anger and concerns.

We will refund you the total amount immediately.

Also if you receive the package, you can keep it for free.

Problems at the custom are out of our control.
But this time, we told you the wrong tracking number so that we cause this inconvenience to you.
We take this matter seriously.
We would appreciate you if you could accept our biggest apology.

Result of Translation in Conyac

Number of Characters of Requests:
238letters
Translation Language
Japanese → English
Translation Fee
$21.42
Translation Time
12 minutes