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  4. Hello, We think that the reason ou...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Hello, We think that the reason our account has been suspended is because ...

Original Texts
こんにちは

私たちが考えるにはアカウントがサスペンドされた原因はネガティブフィードバックの多さだと思っています。その理由の多くが商品が届くのが遅いといったものです。（調べてもらえれば分かると思いますが、Amazonの配送予定日内には届いているものもあるのですが、お客様には遅いと感じているようです。）
私たちにはその改善の準備が出来ています。さらに届くのが早い発送方法で送ろうと思っています。

どうすればアカウントが再開できるのか教えてください。

それ以外に何かありましたらご連絡ください
h-gruenberg
Translated by h-gruenberg
Hello!

We believe that our accunt was suspended because we got so many negative feedbacks.
Most of their complains were late delivery. (We state it clearly on Amazon though customers feel that way.)
We are ready to solve the problem . We will ship merchandises out with faster way.

Please let us know how we can open the account again.
Contact us if you have something else that you want to discuss as well.

Best Regards.

Result of Translation in Conyac

Number of Characters of Requests:
240letters
Translation Language
Japanese → English
Translation Fee
$21.6
Translation Time
15 minutes
Freelancer
h-gruenberg h-gruenberg
Starter
こんにちは。映画、一般、ビジネス、航空関係、ファッション、女性一般、翻訳します。その他いろいろな分野お気軽にご相談ください。航空会社に10年勤務。結婚、渡...

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h-gruenberg's Public Translations

Thank you for contacting us!
Please return the item that has defect to the address below.

When you 're done with the procedure, email us with the picture you take of the invoice of the shipping cost for the return.

We will ship the new item and refund the shipping cost after we confirm it.

Or, we refund whole amount which is price for the item and return shipping cost.

Please let us know which do you prefer.

We're so sorry that we caused a trouble for you.

We're waiting for your response.
Japanese → English
You can return the merchandise even you don't like the color. Please note that the shipping cost for the return will be customer's responsible. There will be no any other cost other than that once you send us back the merchandise with all the accessories. Please also be informed that we might charge you if there are any missing parts, scratches or in case of clear sign of usage on the return item.
Japanese → English
We have contracts with several distributers. We also run own EC site makes our sales channel wide range. So we compare the theoretical value on the book and the actual stock daily.
We are making effort to make sure sending all the orders to our customers by counting the theoretical value on the book and actual stock monthly.
Regarding of high cost items, we store them in the different place from the other items to count them daily in order to prevent them from stolen.
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