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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] The postage for the packages you mailed the last time was extremely high -- a...

Original Texts
前回発送したpackagesの送料がとても高額でした。いつもの2倍くらいです。
到着したpackagesの縦、横、高さをすべて計測して、Dimensional Weightを算出しました。
私の計算では約320lbsでした。
しかし御社の計算では602.8lbsです。
私の計算方法が間違っているとは思えません。
再計算して、過払い金を返金して下さい。
私の計算が誤りの場合は、なぜこの金額になるのかを詳しく説明して下さい。
発送したパッケージの縦、横、高さのサイズは以下になります。







tokyomanly
Translated by tokyomanly
The postage for the packages you mailed the last time was extremely high -- about twice what it usually is.
I measured the length, width, and height of the packages to calculate the dimensional weight. The calculation was 320 lbs. However, your company's calculation was 602.8 lbs.
I don't think there is anything mistaken with my calculation method. I would like you to recalculate and refund me the difference in postage.
If my calculation method is mistaken, please explain to me in detail why the amount was so high.
The length, width, and height of the shipped packages is as below.

Result of Translation in Conyac

Number of Characters of Requests:
235letters
Translation Language
Japanese → English
Translation Fee
$21.15
Translation Time
12 minutes
Freelancer
tokyomanly tokyomanly
Starter
Professional editor and sometimes translator with journalism degree and 10-pl...

Other Translations From Japanese To English Are Made Public

Thank you for your reply I am aware. Please, update my account. I have a question about the attached invoice Will $51.18 of "SHIPPING/HANDLING" items be free when updated? Thank you.
Japanese → English
On 2 pcs of the items that I received, there were scratches made by a cutter. Your staff members cut the items when taking them out from the bag. Originally, there were no scratches on the purchased items. I can submit you evidence photos. Last time, one piece had the same kind of scratch as well. I wonder how you train and guide your staff members. What do you think about items tha...
Japanese → English
If the item will be ordered tomorrow, is it better to explain about delivery of the item to customer who is the same as this time? I cannot received an order from the customer unless I can send one month earlier if there is no strike. As it is the time of making an order now, I am negotiating with the customer every day. For this reason, I saw this email the next day. As this manufacturer, othe...
Japanese → English
As we are not managing by ourselves now and providing a system to TempAgra as a white label, we are collecting six percent as license fee. TempoAgra and Freemarketfx belong to the same company. (Reference attached: Tempo Agra Limited-Freemarket Account Confirmation) Ronalton, Online Earning Global and Reverbon are the companies entrusted by Tempo Agra.
Japanese → English

tokyomanly's Public Translations

Thank you for your contact.
OK, I understand about the 13% discount.
From here forward we will continuously purchase items, so in three and six months let's again discuss a discount. I'm confident we'll be able to work together.
At that time I'll be able to introduce you to our (small) company.

It's sudden, but I would like to purchase some items.
What will we do about the method of discount?

P.S. The postage seems a bit high. Can you reduce the postage charges?
It's rude of me to ask, but thank you very much for your consideration (and please don't think badly of me).

Please believe that we can communicate in English.
Japanese → English
In Aomori city, Aomori prefecture, the Nebuta Matsuri (a nighttime festival) is held at the start of August. As great crowds of townspeople call out, floats with hanging lanterns, featuring models of warriors, etc. and folding-fan-shaped pictures depicting warriors are pulled and paraded through the streets. The photo is an example of these lighted floats.
Why not come and experience this festival?
Japanese → English
Sorry to keep you waiting for my message. The circumstances of the delivery are now under investigation. Please confirm the attached delivery certificate that I received from USPS.

The arrival at your designated destination was confirmed. The signature was XXXX. Do you know who XXXX is? Thank you for your cooperation as we gather all the information.

Please tell USPS of your and my communication, and it will increasingly help the investigation move forward. Could you again take this delivery certificate to be confirmed at your nearest post office? I'd like to clarify what is the responsibility of the post office.
Japanese → English
According to your tracking information, delivery was completed on X/X.

You may have already done so, but please confirm the following two items:

1. Is it possible that family or others who live with you received the delivery?
2. Our company arranged for delivery to the name and address below. Is there any mistake in those details?

If you have confirmed both of these items, I'm sorry for the trouble but please inquire with the post office responsible for receiving the shipment. If this still doesn't establish the whereabouts of the delivery please contact us again.
Japanese → English