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[Translation from English to Native Japanese ] I just talked to the sales rep about the repair. I was told then that they we...

Original Texts
I just talked to the sales rep about the repair. I was told then that they were sending it to Taylor for repair. It was just explained to me that photos were sent to Taylor and they said the problem was due to humidity and they wouldn't repair it under wnty. It was repaired locally by reputable luthier. I was told the return the guitar and they would try to have Taylor examine the problem again.
He also said that Taylor has been more difficult to deal w/ in the last six months when they made management changes. I would have certainly thought they would exchange it for a new 2014, but that doesn't look like it'll happen. I wouldn't be opposed to replacing the guitar for you but we would be waiting again for it to become available. What do you think the best course of action is?
14pon
Translated by 14pon
営業担当と修理のことで話をしました。テイラーに送って修理してもらおうとしたそうなのですが、写真を送ったところ、テイラーからそれは湿気のせいなので、保障対象の修理ではない、と言われてしまったため、当地のきちんとした職人さんに直してもらったそうです。ギターが戻ってきたら、もう一度テイラーに問題箇所をよくみてもらう、とのことす。
彼の話では、テイラーは半年前にマネジメントの変更があって以降、一層やりづらくなったようです。私はてっきり２０１４年新モデルと取り替えてくれるのではないかと思っていたのですが、それはなさそうです。私は、取替えに反対ではありませんが、入手可能になるまで、また少し待ったほうがいいでしょう。どうするのが一番いい方法だと思いますか？

Result of Translation in Conyac

Number of Characters of Requests:
787letters
Translation Language
English → Japanese
Translation Fee
$17.715
Translation Time
about 1 hour
Freelancer
14pon 14pon
Starter
こんにちは

こちらで始めて、ちょうど１年経ちました

英語学習履歴：
中学・高校　６年間　（当然優秀）
大学（R大学英米文学科卒。当然現役入...

Other Translations From English To Japanese Are Made Public

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14pon's Public Translations

Forgive me for writing to you instead of calling.

Thank you very much for your reaction regarding XYZ. I really appreciate that.

I have a question to ask.
As for the pages of Top Artist and Top Tracks, can we display Japanese artists and tracks?
※Genres pages have no problem as they are.

I tried to revise these pages referring to the following page, but I did not find any options to select countries and languages.

If these are difficult to change, it's OK as they are. I just wanted to change them as long as it is possible.
Thank you for your help.
Japanese → English
I use MyUS to ship my orders from the US to Japan.

I ask MyUS to ship my packages in the shipping boxes originally delivered to them, otherwise, they would ship them in very poor packages.

My packages would not be opened-and-repacked. I make arrangements to receive packages from you in the original shipping boxes.
They mostly arrive in undamaged and clean conditions.
I put priority to safety arrival of packages rather than reducing the shipping costs.
Japanese → English
How is the progress of my order placed on April 1?
Since we cannot expect to sell them by the due date of our credit card, could we have partial refund and reorder later, in the worst case?
If we can have your inventory list, we will place an order at once.
We have been dealing with you so long, but your reaction this time so much disappointed us. We really hope to receive your answer soon. If we do not hear from you soon, I will have to file a claim with PayPal to start a refund process. (Believe me, I hate to do so.)
Thank you in advance.
Japanese → English
You cannot search with Asian languages (Chinese, Japanese...). Probably, neither with Russian. (All these are non-alphabetical languages.)
XYZ Script allows searching with non-alphabetical languages.

I have a question on XYZ Script:
When importing data in CSV, are longtitudes and latitudes always necessary? (I want to display the details on Google Street View.)
※I have address information.

If longtitudes and latitudes are always necessary, do you know any tool to calculate those from address data?
Please share if you know any.
Japanese → English