オネガティブな評価を削除して頂きたく、ご連絡させて頂きました。
私はお客様に新品の商品を送りましたし、商品も説明文と相違ありません。
納得がいかなかったのでお客様に連絡をしましたが、詳しい理由を教えてくれず断られました。
私が返金など誠実な対応をしようと思ったにも関わらずです。
お客様は商品そのものについての不満をコメントしています。
このような表現は不適切であるので、ネガティブな評価を削除して頂けますでしょうか。
どうぞよろしくお願いします。
Rating
65
Translation / English
- Posted at 04 Mar 2014 at 17:57
I have contacted you that I would like to delete the negative evaluation.
I have sent a new product to the customer and there are also no discrepancies between the product and the description.
I could not accept it so I contacted the customer, but they turned me down on letting me know the detailed reasons.
This was in spite that I sincerely wanted to assist on the matter like doing a refund.
So the customer made an unsatisfactory comment regarding that product.
Such type of expression in not appropriate, so can you kindly delete the negative comment?
Thank you and regards.
I have sent a new product to the customer and there are also no discrepancies between the product and the description.
I could not accept it so I contacted the customer, but they turned me down on letting me know the detailed reasons.
This was in spite that I sincerely wanted to assist on the matter like doing a refund.
So the customer made an unsatisfactory comment regarding that product.
Such type of expression in not appropriate, so can you kindly delete the negative comment?
Thank you and regards.
★★★★☆ 4.0/1
Rating
50
Translation / English
- Posted at 04 Mar 2014 at 16:08
I am contacting you today in hopes for you to retract your negative review.
The goods that I have sent to you were new and were no different from the product description.
I was shocked and couldn't fathom what went wrong, so I have attempted to contact you but I was turned away without being given the details to the perceived problem.
This is even in spite of my intensions to respond in good faith with a refund.
You have commented describing dissatisfaction about the entire product itself.
Such a representation is uncalled-for so would you be kind enough to remove the negative review?
Thank you very much.
The goods that I have sent to you were new and were no different from the product description.
I was shocked and couldn't fathom what went wrong, so I have attempted to contact you but I was turned away without being given the details to the perceived problem.
This is even in spite of my intensions to respond in good faith with a refund.
You have commented describing dissatisfaction about the entire product itself.
Such a representation is uncalled-for so would you be kind enough to remove the negative review?
Thank you very much.
