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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] I received the item. But when I connected it did not work. It was broken. I ...

Original Texts
商品が届きました。
しかし、接続しても使えず、商品は壊れていました。
商品を交換してください。
14pon
Translated by 14pon
I received the item. But when I connected it did not work. It was broken.
I hope to exchange the item.

Result of Translation in Conyac

Number of Characters of Requests:
45letters
Translation Language
Japanese → English
Translation Fee
$4.05
Translation Time
4 minutes
Freelancer
14pon 14pon
Starter
こんにちは

こちらで始めて、ちょうど１年経ちました

英語学習履歴：
中学・高校　６年間　（当然優秀）
大学（R大学英米文学科卒。当然現役入...

Other Translations From Japanese To English Are Made Public

i just made the purchase now. I wasn't able to pay many shipping fees due to the system so please invoice me the missing shipping fees through Paypal. Thank you.
Japanese → English
I am sorry for having kept you waiting so long. I am sending the software for the map apps (light). Please download from the below. Two software apps, the launcher and the light, are included. As the way to install them is the same as the one introduced in the training, I think Chan is already familiar with it. I think U3415W is the best monitor. Other monitors have not been verified...
Japanese → English
As there is no limit of the shoes, I will contact you about purchase order where volume is decreased after tomorrow. Has this wholesaler sold so far? May I do business about this brand directly? What brand can I handle if I do business with this wholesaler? Other customers do not disclose information to keep account. As I want to have an item I sent an email last time, would you let me know the...
Japanese → English
For the shipping method, if you wish to ship to a PO box, then I plan to ship using ordinary mail, which can be tracked. But this does not come with insurance. And it will take 2-3 weeks for the item to arrive, is this alright? The shipping fee is $〇〇.
Japanese → English

14pon's Public Translations

Forgive me for writing to you instead of calling.

Thank you very much for your reaction regarding XYZ. I really appreciate that.

I have a question to ask.
As for the pages of Top Artist and Top Tracks, can we display Japanese artists and tracks?
※Genres pages have no problem as they are.

I tried to revise these pages referring to the following page, but I did not find any options to select countries and languages.

If these are difficult to change, it's OK as they are. I just wanted to change them as long as it is possible.
Thank you for your help.
Japanese → English
I use MyUS to ship my orders from the US to Japan.

I ask MyUS to ship my packages in the shipping boxes originally delivered to them, otherwise, they would ship them in very poor packages.

My packages would not be opened-and-repacked. I make arrangements to receive packages from you in the original shipping boxes.
They mostly arrive in undamaged and clean conditions.
I put priority to safety arrival of packages rather than reducing the shipping costs.
Japanese → English
How is the progress of my order placed on April 1?
Since we cannot expect to sell them by the due date of our credit card, could we have partial refund and reorder later, in the worst case?
If we can have your inventory list, we will place an order at once.
We have been dealing with you so long, but your reaction this time so much disappointed us. We really hope to receive your answer soon. If we do not hear from you soon, I will have to file a claim with PayPal to start a refund process. (Believe me, I hate to do so.)
Thank you in advance.
Japanese → English
You cannot search with Asian languages (Chinese, Japanese...). Probably, neither with Russian. (All these are non-alphabetical languages.)
XYZ Script allows searching with non-alphabetical languages.

I have a question on XYZ Script:
When importing data in CSV, are longtitudes and latitudes always necessary? (I want to display the details on Google Street View.)
※I have address information.

If longtitudes and latitudes are always necessary, do you know any tool to calculate those from address data?
Please share if you know any.
Japanese → English