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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] I received a comment of cancellation request for an item in Buyer-Seller Mess...

Original Texts
Buyer-Seller Messagesに『商品をキャンセルしたい』と連絡がありました。
Order Details⇒Refund order⇒Cancel order⇒Buyers Cancelの順番で処理しても問題
ありませんか？
この対応をすると私のアカウントは傷つきますか？

私のアカウントが傷つかないベストな処理方法はどうやって対応すれば良いでしょうか？
バイヤーが購入履歴からキャンセルしてもらう方法が良いのでしょうか？

良い一日を！


14pon
Translated by 14pon
I received a comment of cancellation request for an item in Buyer-Seller Messages.
Can I process this request from: Order Details⇒Refund order⇒Cancel order⇒Buyers Cancel, in this order? Does this harm my account?

What is the best way to proceed without damaging my account? I wonder if it is that the buyer cancels his order from his history of purchase.

Have a nice day!

Result of Translation in Conyac

Number of Characters of Requests:
218letters
Translation Language
Japanese → English
Translation Fee
$19.62
Translation Time
11 minutes
Freelancer
14pon 14pon
Starter
こんにちは

こちらで始めて、ちょうど１年経ちました

英語学習履歴：
中学・高校　６年間　（当然優秀）
大学（R大学英米文学科卒。当然現役入...

Other Translations From Japanese To English Are Made Public

In the order this time and the last time, the item A suffered from liquid spill. I am attaching picture images. The name of the item and the quantity are as follow. Can you please send the alternatives together with the next order? I have one thing to talk about with you. Can we become your sole import agent in Japan? Also do you already have such system first of all? We would like t...
Japanese → English
I have been developing an online store only without a brick-and-mortar store therefore it is a shop with packaging and wrapping materials to wrap products, and the products are sent with care one by one. All of the products are already wrapped therefore they can be given to other people as a gift as is.
Japanese → English
I've encountered scam buyers several times up until now, but this buyer is purchasing a brand-new item from me. I checked the item myself, there's no defect. But just in case, I asked him to send the item to me still in its new condition, but there's no reply. I want to check the item myself before refunding, can you please tell that to the buyer? I'm assuming that it's possible that there was...
Japanese → English
I conducted a survey from UPS if the receiver had received the package or not. Based on the fact that the receiver had not received it and that there was no response, the conclusion is not missing but unknown. Then, there was an instruction for damage compensation. However, based on the current status of US, it still will arive in the future because it is sea freight. Once the receiver gets ...
Japanese → English

14pon's Public Translations

Forgive me for writing to you instead of calling.

Thank you very much for your reaction regarding XYZ. I really appreciate that.

I have a question to ask.
As for the pages of Top Artist and Top Tracks, can we display Japanese artists and tracks?
※Genres pages have no problem as they are.

I tried to revise these pages referring to the following page, but I did not find any options to select countries and languages.

If these are difficult to change, it's OK as they are. I just wanted to change them as long as it is possible.
Thank you for your help.
Japanese → English
I use MyUS to ship my orders from the US to Japan.

I ask MyUS to ship my packages in the shipping boxes originally delivered to them, otherwise, they would ship them in very poor packages.

My packages would not be opened-and-repacked. I make arrangements to receive packages from you in the original shipping boxes.
They mostly arrive in undamaged and clean conditions.
I put priority to safety arrival of packages rather than reducing the shipping costs.
Japanese → English
How is the progress of my order placed on April 1?
Since we cannot expect to sell them by the due date of our credit card, could we have partial refund and reorder later, in the worst case?
If we can have your inventory list, we will place an order at once.
We have been dealing with you so long, but your reaction this time so much disappointed us. We really hope to receive your answer soon. If we do not hear from you soon, I will have to file a claim with PayPal to start a refund process. (Believe me, I hate to do so.)
Thank you in advance.
Japanese → English
You cannot search with Asian languages (Chinese, Japanese...). Probably, neither with Russian. (All these are non-alphabetical languages.)
XYZ Script allows searching with non-alphabetical languages.

I have a question on XYZ Script:
When importing data in CSV, are longtitudes and latitudes always necessary? (I want to display the details on Google Street View.)
※I have address information.

If longtitudes and latitudes are always necessary, do you know any tool to calculate those from address data?
Please share if you know any.
Japanese → English