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  4. I am sorry. I did not understand what...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] I am sorry. I did not understand what you said very well. The item we list...

Original Texts
申し訳ありません。
あなたのコメントを、ちゃんと理解できていませんでした。
当店がAmazonで出品し、あなたに販売したのは、Mewtwoのフィギュアだけです。
Xerneausのフィギュアは、他の出品者から購入したのではないでしょうか？
詳しくはAmazonにお問い合わせください。
問題が解決しましたら、ネガティブフィードバックの削除をお願いします。
14pon
Translated by 14pon
I am sorry. I did not understand what you said very well.

The item we listed on Amazon.com and sold to you was this Mewtwo figure alone.

I suppose you might have bought Xerneaus figure from somebody else.

Please ask Amazon.com for the details of your purchases.

Once this issue is solved, please remove your negative feedback.

Thank you.

Result of Translation in Conyac

Number of Characters of Requests:
172letters
Translation Language
Japanese → English
Translation Fee
$15.48
Translation Time
11 minutes
Freelancer
14pon 14pon
Starter
こんにちは

こちらで始めて、ちょうど１年経ちました

英語学習履歴：
中学・高校　６年間　（当然優秀）
大学（R大学英米文学科卒。当然現役入...

Other Translations From Japanese To English Are Made Public

Since we had defective product repeatedly, Amazon suspended our sales. We received e-mail requesting the report below. Unless we fill this and submit it to Amazon, we end up our business with a lot of dead stocks. - Please review the way to eliminate defective products before delivery. - Please show the reason you determined invidual defective. We need to show our response against the...
Japanese → English
The popularity of your products in Japan is rising. Thanks to Mr. XX that you introduced to us, we managed to continuously increase the purchase amount. Thank you. However, my clients, the retail stores in Japan, are being troubled over trademark infringement notifications. The company claims the trademark infringement is a company called YV, a general agent for Japan. Trademark number...
Japanese → English
The restriction on restaurant dine-in has been alleviated, leading to a gradual increase in the number of people eating out. This April-May when the temperature is getting warmer is the best season for attracting customers. In this occassion, AA Media, which is distributed through app and e-zine, has planned a cross media PR special feature with digital newspapers and websites. This project wi...
Japanese → English
We buy our products from manufactures which sell their products at Amazon.com, so we are not selling counterfeit goods. We are not planning to sell the product you inquired. Therefore, please decline your claim.
Japanese → English

14pon's Public Translations

Forgive me for writing to you instead of calling.

Thank you very much for your reaction regarding XYZ. I really appreciate that.

I have a question to ask.
As for the pages of Top Artist and Top Tracks, can we display Japanese artists and tracks?
※Genres pages have no problem as they are.

I tried to revise these pages referring to the following page, but I did not find any options to select countries and languages.

If these are difficult to change, it's OK as they are. I just wanted to change them as long as it is possible.
Thank you for your help.
Japanese → English
I use MyUS to ship my orders from the US to Japan.

I ask MyUS to ship my packages in the shipping boxes originally delivered to them, otherwise, they would ship them in very poor packages.

My packages would not be opened-and-repacked. I make arrangements to receive packages from you in the original shipping boxes.
They mostly arrive in undamaged and clean conditions.
I put priority to safety arrival of packages rather than reducing the shipping costs.
Japanese → English
How is the progress of my order placed on April 1?
Since we cannot expect to sell them by the due date of our credit card, could we have partial refund and reorder later, in the worst case?
If we can have your inventory list, we will place an order at once.
We have been dealing with you so long, but your reaction this time so much disappointed us. We really hope to receive your answer soon. If we do not hear from you soon, I will have to file a claim with PayPal to start a refund process. (Believe me, I hate to do so.)
Thank you in advance.
Japanese → English
You cannot search with Asian languages (Chinese, Japanese...). Probably, neither with Russian. (All these are non-alphabetical languages.)
XYZ Script allows searching with non-alphabetical languages.

I have a question on XYZ Script:
When importing data in CSV, are longtitudes and latitudes always necessary? (I want to display the details on Google Street View.)
※I have address information.

If longtitudes and latitudes are always necessary, do you know any tool to calculate those from address data?
Please share if you know any.
Japanese → English