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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to Native English ] I am sorry but there seems to be some sort of misunderstanding? I am think...

Original Texts
申し訳ありませんが、もしかしたら何か勘違いをされていないでしょうか？

あなたが指摘したAmazonで出品している商品を取り消そうと思っています。

しかし、調べたところ、該当した商品はありませんでしたので、困っています。

あなたが正確な情報を伝えてくれないので、出品を取り消すことができない状況です。

あなたを困らせるつもりはありませんので、ご安心ください。

商品のURLを教えてください。

そうでなければ、私は問題の対処のしようがありません。

よろしくお願いします。
christine_mi
Translated by christine_mi
I am very sorry, but is it possible that there is some misunderstanding?

I thought you meant to cancel the item in the Amazon store that you pointed out earlier.

However, when we looked it up, we found that we don't have the item mentioned, so we are a little confused.

Since the information you sent wasn't accurate, we are unable to do your cancellation.

We don't mean to cause any inconvenience, so please don't worry.

Please send us the item's URL.

If we don't have this information, I am afraid that I will be unable to solve the problem.

Thank you so much for your cooperation.

Result of Translation in Conyac

Number of Characters of Requests:
226letters
Translation Language
Japanese → English
Translation Fee
$20.34
Translation Time
about 1 hour
Freelancer
christine_mi christine_mi
Starter
I have a bachelor's degree in Global Studies with a concentration in East Asi...

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The master of the Ichihara family couldn't pay an annual visit to the Ise Grand Shrine because of illness. Instead, he sent his dog "Shiro", a white Akita-inu, to the shrine. He put a note describing the route that also said "Please show this dog the way as he understands what people say. Please help him." into a bag together with the travel expense and put it around Shiro's neck. Then, ...
Japanese → English
(1) As for the telephone number, it is the number of the firm to ship it to. As I am living in Japan, I have no private phone number. The phone number of the shipping it is the following. (2) Have you sent me photos? There is not ones in my mail. It seems the images are too heavy or with wrong address. Could you please check my mail address again?
Japanese → English
There was a request from the shipper to collect the MBL in one case. Based on A regulation, would changing it cause any issues? I received the following requests from them for the lading. Can we request you to issue arrival notice to AXIS and accept our BL as an agent? If yes, we'll send the HBL, MBL, debut note, so please bill the collect fee from AXIS. Thank you for your confirmation.
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christine_mi's Public Translations

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Thank you very much for your inquiry. We had the post office look into the matter, but as there is no tracking number, the location of the merchandise is unknown. Also, as one month has already elapsed since shipment of the merchandise, it is in the custody of the post office or is being returned to me. The day after tomorrow, I will send out the same item once more, so please let me know the correct address to which I should mail. Furthermore, this time, I would like to have a tracking number assigned for the package. I will let you know the estimated arrival date and the tracking number as soon as it is sent. Thank you very much for your time.
Japanese → English
Have you shipped the items that I ordered this month?
If not, could you please send them all by 11/22?
Please contact me when you have sent the below order.

As for the invoice, it completely satisfied my expectations, so I would like to thank you.
It was very helpful.

Could I get you to go ahead and send the Japan size items that you contacted me about the other day? There are supposed to be 30 units apiece.
In order to use air mail service, please deliver up until the following.
Please let me know when you will be able to send them out.

Also, when are you planning to send the following backordered items?
I'd like to have them as soon as possible.
Japanese → English
Hello,

I will not be able to wait that long for the item to be shipped out.

I am sorry, but please cancel this transaction on eBay.

Thank you so much for your time.
Japanese → English