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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to Native English ] The package of the product that I had purchased from your company the other d...

Original Texts
先日御社で購入させていただいた商品が到着した際に、パッケージが壊れていました。
運送過程で破損したようでしたので、fedexに連絡をして保証していただきたいのですが、
こちら側で手続きを進めて宜しいでしょうか。

ご連絡いただければ幸いです。
宜しくお願いいたします。
newbie_translator
Translated by newbie_translator
The package was damages upon the arrival of the product I had purchased from your company the other day.
It seems to have been damaged during the transport and I want to contact fedex for the warranty so is it okay to proceed with the process from our end?

Your response is highly appreciated.
Thank you and regards.

Result of Translation in Conyac

Number of Characters of Requests:
129letters
Translation Language
Japanese → English
Translation Fee
$11.61
Translation Time
about 6 hours
Freelancer
newbie_translator newbie_translator
Starter

Other Translations From Japanese To English Are Made Public

I created 2 accounts by mistake, so I will delete this account.
Japanese → English
As a matter of fact, The Product A which you handle now can be bought in Japan via a Japanese agency of Chinese company. By this, now we can ask Japanese company about the compemsation of the mechanism which we obtained from you everytime out of order. Product B we usually order sometimes gets broken even now and everytime we replace the broken one with a new one we buy and cmomensate for it....
Japanese → English
I'm sorry it took a while to respond. Please change the order quantity to 700 if the credit card payment has not been made yet. If the payment has already been made, please send 740 in the first shipment. The rest can be sent in a few weeks. Thank you very much. Regards,
Japanese → English
Regarding the deposit - if the manufacturer requests one, please send them the text. We won't cancel the order should the supplier also ask for our creditability; in this case please proceed without a deposit. I don't understand why a deposit would be required six months before the product is shipped. Even the manufacturer does not require one. Is the delivery date the date stated in the atta...
Japanese → English

newbie_translator's Public Translations

There was one defect among the head that I have purchased from you before.

Product Name :
Serial number :

Immediately after the shrink peeled off, the painting of the crown fell apart and there were two areas that were peeled off. There were no scratches on the shrink so I think this might highly be a production defect. I am sorry for the inconvenience, but I would like to request for a refund after I return the product.

I will be waiting for your response.
Japanese → English
The peeling on the bridge is clearly an initial defect of the maker. I sent the guitar to be able to receive the repair warranty of the maker, but it is not possible to receive the warranty so it did not make any sense. The guitar that was sent back to me was not repaired nor improved and since the condition became worst so that is the reason why I was seriously in doubt if it was really repaired by Taylor. I will send the guitar by next week so can you kindly issue the refund? I would not be requiring an exchange for the product.
Japanese → English
Thank you for your usual support.

What should I do regarding the $340,92 product that arrived last 2/6 with an incomplete invoice?

Please kindly tell me on a workaround as I would like to request for it to be shipped immediately.

Plus, it is really hard to use since changing from the system that fills out the invoice last year.
Is it not possible to improve it to a smoother service that can be used on the user side?

I never intended to report any lies.
So is there really a need to be always suspicious about it?

I request for your reply on this matter.
Japanese → English
Greetings.

I am searching for the following new items.

- Tour Issue RBZ Hybrid(not stage2) Head 20 degrees or 21 degrees real loft

- Tour Issue SLDR Driver Head
Model with a screw on the concave area.
Model without a screw.
I am looking for both of the models.

Please kindly provide a quotation if it is possible for you to obtain the items.
Japanese → English