Translation Results Requested Through Conyac Made Public

I regret to inform you that while preparing your shipment, the shipping department was unable to locate the package from Richards containing tools in our warehouse. Rather than delay your entire shipment, they notified me and shipped the rest of your packages.



Although it is highly unusual, we do sometimes have an item go missing. Typically a smaller, lighter item such as this item may have fallen accidently into a large group of packages or have been put away into the wrong area by accident. I have already sent out a request to have the warehouse thoroughly searched.



To aid us in this, would you be so kind and forward me the merchant invoice listing the item description and value?