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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] UK ① Thank you for contacting me. The item is as pictured. I can ship to G...

Original Texts
UK
①ご連絡ありがとうございます。
こちらは写真通りの商品です。
ドイツまで配送は可能です。
ランダムに税関でチェックされる事がある為、すぐに到着するか
残念ながら事前に予測することができません。
お願いします


②
配送業者へ確認しました。
現在は追跡番号で追跡ができない状態との連絡がありました。
原因は不明とのことです。
調査するには1ヶ月程かかるとのことです。
私はこれ以上あなたに迷惑はかけられないので早急に全額返金致します。
また、お詫びとして日本文化の｢扇子｣をお送りしますので
ご利用下さい。
yoshi7
Translated by yoshi7
UK
① Thank you for contacting me.
The item is as pictured.
I can ship to Germany.
Customs will randomly check packages so unfortunately,
I cannot predict whether it will arrive quickly or not.
Thank you.

②
I have confirmed with the shipping agent.
They told me that the package cannot be tracked by the racking number currently.
The reason for this is unknown.
They said that it will take about a month to look into this.
Since I do not want to cause you any more inconveniences, I will issue a full refund to you swiftly.
Also, as a gesture of apology, I would like to send you a traditional Japanese "sensu."
Please accept my gift.


Result of Translation in Conyac

Number of Characters of Requests:
240letters
Translation Language
Japanese → English
Translation Fee
$21.6
Translation Time
12 minutes
Freelancer
yoshi7 yoshi7
Starter
主に語学教材やパンフレットの翻訳などをやっています。

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yoshi7's Public Translations

Hello.

The item I sent back was returned today because your company refused to accept it.
Do you really accept returns?
I contacted the post office many times regarding this issue in order to assess the situation.
My conclusion is that you do not intend to accept the item.

If you do intend to accept the item and issue a refund, please contact me with a way of proceeding to properly address this issue.
If you do not intend to accept the item, I will protect myself by filing a claim.
Japanese → English
Yesterday, the product I bought from you arrived.

There does not seem to be a problem with shipping from the UK to Japan,
so I would like to continue to purchase merchandise from you in the future.

Before buying 7 units at once, I would like to purchase 2 more in order to assess the demand in Japan.

I would like to transact with you directly within this month.

Regarding the price, £40.15GBP ($66.03) is not a problem, but if possible, I would like the shipping cost by airmail to be free.

Also, I would like a Japanese manual, but will you be able to find it?
Japanese → English
1. Thank you as always for shipping
I have a couple of question regarding the product below
When would the delivery date be if I order 20 units each?
How many units could you ship right now?

There is a customer who wants to buy them if they arrive quickly.
I think that shipping is delayed due to Christmas season,
but please take that into consideration and let me know the precise date.
Thank you.

2. Thank you for the catalog. The design is wonderful again.
I will consider which products to sell and get back to you.
Do you need my response within a certain timeframe?
Also, I will make an additional order of the following product.
Could you please send it with the other item which will be shipped today?
Please prioritize today's shipment though.
Japanese → English
I ordered the same product yesterday, but I have not received the product that I ordered last time.
The one that has not arrived yet is for the order I made on November 13th. Please let me know the tracking number.
Japanese → English