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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Hello, I live in Japan. I received the item today. Although the product...

Original Texts
こんにちは

私は、日本に住んでいます。
本日、商品を受け取りました。

商品説明に新品、未使用、未開封と記載されていましたが、
箱の中は痛みが有り、電気コードを固定している針金は外されていました。

この商品は、未開封品では有りません。

贈り物として使う予定でしたが、この状態では渡すことができません。

返品の対応、または30％（＄39）の一部返金してください。
（アメリカに送り返すには、手間とお金が掛かります。）

連絡が無い場合、paypalに直接、相談します。

宜しくお願いします。
14pon
Translated by 14pon
Hello,

I live in Japan. I received the item today.

Although the product description said it was new, unused and unpacked, the item inside the box was damaged and the wire that is supposed to fix the power code was removed. This is not unpacked at all.

I expected to use it for a gift, but I cannot give this to someone.

I demand you either to accept return or 30% ($39) of partial refund. (I need extra time and money for just returning it to the U.S.)

If I will not hear from you, I will report to PayPal.

Thank you for your help.

Result of Translation in Conyac

Number of Characters of Requests:
232letters
Translation Language
Japanese → English
Translation Fee
$20.88
Translation Time
12 minutes
Freelancer
14pon 14pon
Starter
こんにちは

こちらで始めて、ちょうど１年経ちました

英語学習履歴：
中学・高校　６年間　（当然優秀）
大学（R大学英米文学科卒。当然現役入...

Other Translations From Japanese To English Are Made Public

Since gray bead used for earing is out of stock, it will be changed into out of print. Please see the attached picture We are really sorry that we will change it after the orders. Therefore if you don’t like it, it is OK if you cancel it. This wrapping is out of stock. Instead, we can send it in a clear plastic box. When taking a custom-made, we will notice it on the top page or SNS....
Japanese → English
Thank you for your contact. The item ordered was hipped by Post on 14 March, but has not been delivered yet, we hear, we are really sorry for it. When checked the shipping situation, it reflects up to being shipped toward to your country from Tokyo International Post on 16 March. Initially, even we ship toward to Canada by registered post, somehow it cannot be reflected. As it will take time f...
Japanese → English
Thank you for your order, but unfortunately we are unable to ship your merchandise since Australia was added to the list of countries with international postal suspension as of April 9 due to the global expansion of the COVID-19. Assuming this state will continue for a while. We are sorry for the trouble, but your understanding is appreciated. For this reason, would you please cancel your or...
Japanese → English
Thanks for your contact. I will attach the document regarding the company for your confirmation.
Japanese → English

14pon's Public Translations

Forgive me for writing to you instead of calling.

Thank you very much for your reaction regarding XYZ. I really appreciate that.

I have a question to ask.
As for the pages of Top Artist and Top Tracks, can we display Japanese artists and tracks?
※Genres pages have no problem as they are.

I tried to revise these pages referring to the following page, but I did not find any options to select countries and languages.

If these are difficult to change, it's OK as they are. I just wanted to change them as long as it is possible.
Thank you for your help.
Japanese → English
I use MyUS to ship my orders from the US to Japan.

I ask MyUS to ship my packages in the shipping boxes originally delivered to them, otherwise, they would ship them in very poor packages.

My packages would not be opened-and-repacked. I make arrangements to receive packages from you in the original shipping boxes.
They mostly arrive in undamaged and clean conditions.
I put priority to safety arrival of packages rather than reducing the shipping costs.
Japanese → English
How is the progress of my order placed on April 1?
Since we cannot expect to sell them by the due date of our credit card, could we have partial refund and reorder later, in the worst case?
If we can have your inventory list, we will place an order at once.
We have been dealing with you so long, but your reaction this time so much disappointed us. We really hope to receive your answer soon. If we do not hear from you soon, I will have to file a claim with PayPal to start a refund process. (Believe me, I hate to do so.)
Thank you in advance.
Japanese → English
You cannot search with Asian languages (Chinese, Japanese...). Probably, neither with Russian. (All these are non-alphabetical languages.)
XYZ Script allows searching with non-alphabetical languages.

I have a question on XYZ Script:
When importing data in CSV, are longtitudes and latitudes always necessary? (I want to display the details on Google Street View.)
※I have address information.

If longtitudes and latitudes are always necessary, do you know any tool to calculate those from address data?
Please share if you know any.
Japanese → English