[Translation from Japanese to English ] Sorry for my late reply. I have inquired to the customer center, but do not y...

This requests contains 325 characters and is related to the following tags: "e-mail" . It has been translated 4 times by the following translators : ( gloria , yuukin , livevil2702 ) and was completed in 0 hours 15 minutes .

Requested by machiko617 at 15 Aug 2013 at 16:18 2166 views
Time left: Finished

返信が遅くなってごめんなさい。顧客センターには問い合わせをしました。しかしまだ返答を貰っていません。何故なら日本では今週はお盆休み(夏休み)だからです。顧客センターも8月10日から8月18日までお休みなのです。あなたはこの品物の保証書を持っているので修理は可能です。日本への発送費用は私が負担致します。しかし振り子式のメトロノームは衝撃に弱いようです。せっかく修理してもらってもアメリカに発送する時にまた故障してしまうかもしれません。

I am sorry for delaying reply. I had contacted the customer center, but they haven't answered me because it's summer vacation in Japan now. So the customer center also have a vacation from Augst 10th to 18th. You have a warranty of this item, so it's possible to be fixed. I will pay the shipping fee from US to Japan. However, a pendulum metronome is vulnerable to shock, so it may break again during delivry to US even if it's fixed.

私は再び故障してしまうことが心配です。だからあなたはアメリカ国内で他の新しいメトロノームを購入した方がいいのかもしれません。もしそれならば私は以前に頂いた代金の全額を返金します。修理か返金か、どちらがよろしいですか?

I'm worrying if it will break again. So I suggest buying a new one in US. If you do it, I will refund all of money you had paid me. Which do you prefer repair or refund?

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