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[Translation from Japanese to English ] We were in touch on August 1 regarding the mutual agreement on repayment, and...

Original Texts
8月1日に連絡し、お互いに同意した返金処理の件ですが、
私はあなたの指示通りにアカウントIDを伝えました。
あなたはできる限り早く返金すると回答しています。

しかし、現時点で、私はあなたからの返金を確認できていません。

私は、あなたからの返金処理を8月16日までに確認できなければ、
私は　Open Dispute　をクリックして手続きを開始致します。

あなたの誠実な対応を望みます。
tokyomanly
Translated by tokyomanly
We were in touch on August 1 regarding the mutual agreement on repayment, and as you indicated I told you the Account ID. You replied that you would make repayment as soon as possible.

However, at the present time I have no confirmation of receiving your repayment.

If I have no report of you making repayment by August 16, I will click on "Open Dispute" and begin those procedures.

I'm awaiting your sincere response. Thank you.

Result of Translation in Conyac

Number of Characters of Requests:
186letters
Translation Language
Japanese → English
Translation Fee
$16.74
Translation Time
23 minutes
Freelancer
tokyomanly tokyomanly
Starter
Professional editor and sometimes translator with journalism degree and 10-pl...

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tokyomanly's Public Translations

Thank you for your contact.
OK, I understand about the 13% discount.
From here forward we will continuously purchase items, so in three and six months let's again discuss a discount. I'm confident we'll be able to work together.
At that time I'll be able to introduce you to our (small) company.

It's sudden, but I would like to purchase some items.
What will we do about the method of discount?

P.S. The postage seems a bit high. Can you reduce the postage charges?
It's rude of me to ask, but thank you very much for your consideration (and please don't think badly of me).

Please believe that we can communicate in English.
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In Aomori city, Aomori prefecture, the Nebuta Matsuri (a nighttime festival) is held at the start of August. As great crowds of townspeople call out, floats with hanging lanterns, featuring models of warriors, etc. and folding-fan-shaped pictures depicting warriors are pulled and paraded through the streets. The photo is an example of these lighted floats.
Why not come and experience this festival?
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Sorry to keep you waiting for my message. The circumstances of the delivery are now under investigation. Please confirm the attached delivery certificate that I received from USPS.

The arrival at your designated destination was confirmed. The signature was XXXX. Do you know who XXXX is? Thank you for your cooperation as we gather all the information.

Please tell USPS of your and my communication, and it will increasingly help the investigation move forward. Could you again take this delivery certificate to be confirmed at your nearest post office? I'd like to clarify what is the responsibility of the post office.
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According to your tracking information, delivery was completed on X/X.

You may have already done so, but please confirm the following two items:

1. Is it possible that family or others who live with you received the delivery?
2. Our company arranged for delivery to the name and address below. Is there any mistake in those details?

If you have confirmed both of these items, I'm sorry for the trouble but please inquire with the post office responsible for receiving the shipment. If this still doesn't establish the whereabouts of the delivery please contact us again.
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