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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Thank you for contacting me. Can a Kate Spade shopping bag be included? Tha...

Original Texts
ご連絡有り難う御座います。
ケイト・スペードのショッピングバッグを付けて頂けますか？
宜しくお願い致します。
cuavsfan
Translated by cuavsfan
Thank you for contacting me.
Can a Kate Spade shopping bag be included?
Thank you.

Result of Translation in Conyac

Number of Characters of Requests:
52letters
Translation Language
Japanese → English
Translation Fee
$4.68
Translation Time
29 minutes
Freelancer
cuavsfan cuavsfan
Senior
I passed Japanese Language Proficiency Test Level N1 (the highest level) in 2...

Other Translations From Japanese To English Are Made Public

I checked the tracking number of the item which had been delivered. It seems that the item had not been delivered yet. Could you please check it? Thanks.
Japanese → English
1 I will send you the credit card information in 2 emails. I will let you know about shipping company in a few days. 2 Does that mean that it will cost 160$ to Japan in total including insurance?
Japanese → English
There's a change regarding the product's delivery method, so I'm contacting to notify you. ・Transportation to Japan's inspection agency Product quantity: 2 units Documents included: Invoice / specification document. For the specification document, there's a format designated by the inspection agency. If you would please send us the product's pictures, we'll make the document for you. We'...
Japanese → English
Hello Thank you for arranging to transport the inspection parts. Would it also be possible for you to tell me the invoice number of the cargo please? We need to share this information with the inspection agency. We will contact you again as soon as it arrives here in Japan. Thank you for your continued support.
Japanese → English

cuavsfan's Public Translations

Thank you for contacting us.
My name is ◯◯.

I'd like to ask you to fax us your credit card details, currently the details are confirmed through the web. We are unable to confirm the last four digits of your credit card and the address you entered.
Since you have the card with you, would it be possible to send us an image of it or something like that?
Regarding the address, can you confirm that the card is the one that was shipped to me?

If you have any other suggestions please let us know.
Thank you.
Japanese → English
I understood your explanation.
However, I do not want to proceed with a refund right away.
I am unable to process a refund until the item is returned by the buyer.
Furthermore, because the return is due to the circumstances of the buyer, I am unable to offer a full refund.
What should be done in the case of a partial refund?
Also, if it isn't done after the refund, I won't be getting shipping fees back, will I?
Japanese → English
I am very thankful for your suggestion, but based on the result of discussions within the company it is necessary to check the items and return them to the supplier.
I am sorry to inconvenience you, but I'm hoping you are okay with following my suggestion.
The amount of $658.94 + $50 + the cost you pay for shipping will be returned as soon as we receive the items.
If, upon receipt, it is determined that some of the items are missing we will not be able to process the return, so please take care when packing them.
If this is agreeable to you, I will provide you with our address.
Japanese → English
The items you sent to me recently arrived today, and nine of them are clearly different items. This was quite a disappointment.

I was going o contact the customer center directly, but I thought I should contact you first and see where that goes.

Why were there different items in this order?

Rather than return them I'd like to exchange them, and I am hoping to be able to deal with this is a timely manner.

I look forward to your reply.
Japanese → English