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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] When will you make refund? If your response is late, I will file complaint t...

Original Texts
いつ返金いただけますか
対応が遅い場合Paypalのクレームとして申請します。
異議を申請してから既に6日経過してます

使用中添付のように線が切れたと報告がありました。
保証期間内のお客様ですが、商品交換で対応できますか？

添付のようにネジがとれた状態です。
本当に新品でしょうか？見た目中古です
お客様も怒って返品してきました
御社はどのように対応いただけますか？
最近本当に不具合や欠品が多いです。
他の商品と比較して不具合の少ない商品はどれか教えていただけますか？
その商品だけを扱うようにします
yoshi7
Translated by yoshi7
When can you make the refund?
If the refund process is too slow, I will file a claim with Paypal.
It has already been 6 days since I made the complaint.

It was reported to me that the line broke during use as the attachment shows.
It is still within the timeframe covered by the warrant. Could you respond by exchanging the item?

The screw came off as the attachment shows.
Is it really new? It looks used.
The customer was angry when he returned the item.
How will you be able to respond to the situation?
The number of malfunctions and missing items have been really noticeable lately.
Could you let me know which products are the least likely to malfunction?
I will only carry those products.


Result of Translation in Conyac

Number of Characters of Requests:
240letters
Translation Language
Japanese → English
Translation Fee
$21.6
Translation Time
7 minutes
Freelancer
yoshi7 yoshi7
Starter
主に語学教材やパンフレットの翻訳などをやっています。

Other Translations From Japanese To English Are Made Public

In this lesson, we will make traditional Japanese Makizushi "Shikaimaki" and a sweet and salty Japanese dish good with Sake "Misodengaku". Shiakimaki's classical patterns depicts waves and used for Kimono "Seigaiha". This pattens is a lucky patter with happiness to continue to infinitive future and people's daily peace, and it is used for happy events.
Japanese → English
Thank you very much for your shopping at our shop this time. Due to the coronavirus, the transportation of the item is delayed. So, I would like to propose an idea. You purchased the textbook of Genki 1 and the 2nd edition of the workbook. But would the 3rd edition work for you? If yes, it will arive earlier for sure. Since the publisher put higher price on the 3rd edition, it is more expe...
Japanese → English
If the creator is conscious of preserving it for the future, it must be the work to be left for 10 or 20 years later. That is why I think I can make my work endure the hardship of times by making things to represent passion and connecting the baton of passion. I strictly provide conditions for the step of sales other than the step of production itself of too much. I hate to be underestimat...
Japanese → English
I would like to confirm FedEx Tracking Number ○○. I received an email regarding this shipment on November 29th, but nothing further has been updated on the tracking confirmation screen since 10:47am that day. I asked FedEx Japan to confirm the whereabouts of this package, and they responded to say that some of the 17x boxes were not successfully picked up. Some of the 17x boxes have already arr...
Japanese → English

yoshi7's Public Translations

Hello.

The item I sent back was returned today because your company refused to accept it.
Do you really accept returns?
I contacted the post office many times regarding this issue in order to assess the situation.
My conclusion is that you do not intend to accept the item.

If you do intend to accept the item and issue a refund, please contact me with a way of proceeding to properly address this issue.
If you do not intend to accept the item, I will protect myself by filing a claim.
Japanese → English
Yesterday, the product I bought from you arrived.

There does not seem to be a problem with shipping from the UK to Japan,
so I would like to continue to purchase merchandise from you in the future.

Before buying 7 units at once, I would like to purchase 2 more in order to assess the demand in Japan.

I would like to transact with you directly within this month.

Regarding the price, £40.15GBP ($66.03) is not a problem, but if possible, I would like the shipping cost by airmail to be free.

Also, I would like a Japanese manual, but will you be able to find it?
Japanese → English
1. Thank you as always for shipping
I have a couple of question regarding the product below
When would the delivery date be if I order 20 units each?
How many units could you ship right now?

There is a customer who wants to buy them if they arrive quickly.
I think that shipping is delayed due to Christmas season,
but please take that into consideration and let me know the precise date.
Thank you.

2. Thank you for the catalog. The design is wonderful again.
I will consider which products to sell and get back to you.
Do you need my response within a certain timeframe?
Also, I will make an additional order of the following product.
Could you please send it with the other item which will be shipped today?
Please prioritize today's shipment though.
Japanese → English
I ordered the same product yesterday, but I have not received the product that I ordered last time.
The one that has not arrived yet is for the order I made on November 13th. Please let me know the tracking number.
Japanese → English