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[Translation from Japanese to English ] The item WF01 which was ordered on June 21st, has an initial failure. It has...

Original Texts
6月21日に注文したWF01に初期不良がありました。
動作に不具合があり、コントロールが効かないそうです。
私の顧客は交換を希望しています。
交換商品にも初期不良があると大きな問題になるので再度、動作確認をした後に発送して下さい。
7月8日までに弊社に届くように交換商品を発送して欲しいです。

顧客から返品されるWF01は、2,3日中に弊社に届きます。
到着後、私の方でも念のため動作の再確認をします。
初期不良であることが間違いない場合、御社に返送した方がよいですか？

メールで返答して下さい。









dream522
Translated by dream522
The item WF01 which was ordered on June 21st, has an initial failure.
It has a problem in its performance and cannot be controlled.
My client wishes to have this item exchanged.
If the exchanging item also has an initial failure, it will cause a big problem, so please check its performance before you ship it out.
Please send the item so that it arrived to our company before July 8th.

WF01 that our client is going to send back to us should arrive at our company within two or three days. After arrival, I will check its performance for a reconfirmation. If it is true that the item has an initial performance failure, shall we send it back to you?

Hope to hear from you via e-mail.









Result of Translation in Conyac

Number of Characters of Requests:
240letters
Translation Language
Japanese → English
Translation Fee
$21.6
Translation Time
18 minutes
Freelancer
dream522 dream522
Starter
Born and raised in Japan until 15 years old. Studied abroad and graduated fr...

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dream522's Public Translations

Thank you for your order.
I'd like to send a message regarding the items that you have ordered.

Manufacture of one item called Steel book, which is limited to Amazon.co.jp, is delayed. The item can be shipped out at the beginning of October.

Other items can be shipped out quickly.
Is it okay with you that this Steel Book is sent out late?

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Thank you.
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I feel terrible to bother you, but please cancel the item I have purchased.

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Japanese → English
I am very excited to be able to offer Japanese products in America.
Let me write down necessary information.
I'd like to know one thing. When there is an order placed on your site, will the shipping toward the customer be from Japan? If I need to distribute to you and then sell the products, please tell me the payment condition.

By the way, at first, I'm thinking of handling the A car which is limited in Japan. This car is a very popular product on eBay and Amazon in America and Europe.

Also, the number of the products will depend on the payment condition and the shipping method.
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I have sent back the item.
The following is the tracking number.
Japanese → English