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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] 1. With the item I bought from you while ago, I have found that the hilt (han...

Original Texts
1
先日商品を購入したのですが、フィギュアの腰に挿した刀の柄が無い事に気付きました。
箱は未開封なので、中を探してみても破片は見当たりません
パッケージの絵には柄がついていますが、不良品でしょうか？
画像を添付致しますので確認願います

2
商品を検品する際に、カッターで切り裂かれて商品が破損する事が頻繁にあります
手間なのでクレーム申請はしませんが、作業員のモラル向上に努めて頂きたい
14pon
Translated by 14pon
1. With the item I bought from you while ago, I have found that the hilt (handle) of the sword is missing.

I looked inside with the package unopened, but could not find any debris. The drawing on the package shows the sword with its hilt, and I wonder if this is a defect. Please confirm.

I attach its picture for your reference.

2. There often are cases in which a packed product is damaged when the package was cut with a knife for inspection upon receipt from its manufacturer.
It is tiresome for me to make a claim and I won't do, but I do request for a better job from your inspection staff.

Result of Translation in Conyac

Number of Characters of Requests:
186letters
Translation Language
Japanese → English
Translation Fee
$16.74
Translation Time
23 minutes
Freelancer
14pon 14pon
Starter
こんにちは

こちらで始めて、ちょうど１年経ちました

英語学習履歴：
中学・高校　６年間　（当然優秀）
大学（R大学英米文学科卒。当然現役入...

Other Translations From Japanese To English Are Made Public

Ｈannah Thank you for your response. I'm happy that the audit come close to the end. Please continue from now on. David thank you to come to visit Nagoya. I was pleased to meet you. I order the new one. I attached the sheet in this mail. Is it OK to order like this way ? I want to change prepaid credit card. In this matter, Is it OK to ask customer service? Best regards.
Japanese → English
Thanks for your sample. All have arrived safely. I have questions for following. Q1. Which one is cheaper, oak and ash? Q2. About how much would it cost for FOB p[rice when making the table using ash? I am sorry to put you any trouble but I am waiting for your reply soon.
Japanese → English
Order No. xxx has not yet arrived in Japan. I'm getting worried about it very much as it was shipped from outward office of exchange more than 1 month ago. Can you please tell me about how many days it takes to arrive in Japan? If it's not known, please kindly investigate the delivery status of my order. Thank you for your trouble.
Japanese → English
As you can see in the photo, the bottom of it is open like a dome. You can wash it as a whole, but some water will be kept in the dome due to its structure. After washing it, please dry it well to keep it clean. A dishwasher can also be used. If you have any questions, please feel free to contact us.
Japanese → English

14pon's Public Translations

Forgive me for writing to you instead of calling.

Thank you very much for your reaction regarding XYZ. I really appreciate that.

I have a question to ask.
As for the pages of Top Artist and Top Tracks, can we display Japanese artists and tracks?
※Genres pages have no problem as they are.

I tried to revise these pages referring to the following page, but I did not find any options to select countries and languages.

If these are difficult to change, it's OK as they are. I just wanted to change them as long as it is possible.
Thank you for your help.
Japanese → English
I use MyUS to ship my orders from the US to Japan.

I ask MyUS to ship my packages in the shipping boxes originally delivered to them, otherwise, they would ship them in very poor packages.

My packages would not be opened-and-repacked. I make arrangements to receive packages from you in the original shipping boxes.
They mostly arrive in undamaged and clean conditions.
I put priority to safety arrival of packages rather than reducing the shipping costs.
Japanese → English
How is the progress of my order placed on April 1?
Since we cannot expect to sell them by the due date of our credit card, could we have partial refund and reorder later, in the worst case?
If we can have your inventory list, we will place an order at once.
We have been dealing with you so long, but your reaction this time so much disappointed us. We really hope to receive your answer soon. If we do not hear from you soon, I will have to file a claim with PayPal to start a refund process. (Believe me, I hate to do so.)
Thank you in advance.
Japanese → English
You cannot search with Asian languages (Chinese, Japanese...). Probably, neither with Russian. (All these are non-alphabetical languages.)
XYZ Script allows searching with non-alphabetical languages.

I have a question on XYZ Script:
When importing data in CSV, are longtitudes and latitudes always necessary? (I want to display the details on Google Street View.)
※I have address information.

If longtitudes and latitudes are always necessary, do you know any tool to calculate those from address data?
Please share if you know any.
Japanese → English