[Translation from Japanese to English ] Even before use, the wire was broken. The client never used it. Recently we...

Original text

未使用の状態でワイヤーが切れていました。
お客様は使用しておりません。
最近ワイヤーが切れていることが多いです。
添付の写真にあるヘッド１つが必要です。
写真はワイヤーが切れているアップの写真とヘッドを特定するために
全体の写真を提示しています。

Translation / English

Even before use, the wire was broken.
The client never used it.
Recently we have found many with broken wires.
I need a head in the attached photo.
The photo shows the whole view to show the broken wire and the head.

Translation / English

Wire unused is broken.
Customers have not used it yet.
Recently this kind of things happened frequently.
Attached is the photo of head necessary.
In order to identify the head I have presented a picture of the whole broken wire.