この度は弊社の営業日が週末休日の為、ご連絡が遅くなり申し訳ございませんでした。
また、商品にご満足頂けず誠に申し訳ございません。
返品リクエストご確認させていただき、返品承認を行なわせていただきました。
弊社にてご返品いただいた商品を確認後、早急に返金作業を行わせていただきます。
つきましては、ご返品商品の確認及び返金をスムーズに行なう為以下の情報を送付いただけますでしょうか。
返品商品発送日
運送業者
追跡番号（追跡番号が無い場合は記載いただかなくて結構です）
以上です。
Rating
52
Translation / English
- Posted at 27 May 2013 at 11:13
Sorry for the delay in replying to you due to our holidays on weekends.
Apologize that you are not satisfied with our product.
We have checked and acknowledged your request for returning your order.
After our check of your returned item, we will arrange the refund to you as soon as possible.
Could you send us the following information for our smooth confirmation about the returned item and refund arrangement?
Date of returning the item
Name of shipping company
Tracking number (You don't have to write it if the number is not available.)
Thank you in advance for your information.
monedari likes this translation
Apologize that you are not satisfied with our product.
We have checked and acknowledged your request for returning your order.
After our check of your returned item, we will arrange the refund to you as soon as possible.
Could you send us the following information for our smooth confirmation about the returned item and refund arrangement?
Date of returning the item
Name of shipping company
Tracking number (You don't have to write it if the number is not available.)
Thank you in advance for your information.
![[deleted user]](https://secure.gravatar.com/avatar/695023b4efd563721d13716b1457bc73.png?d=identicon&mode=crop&r=PG&s=42)
Rating
52
Translation / English
- Posted at 27 May 2013 at 11:16
We apologize for late reply due to week end in Japan.
Further, we also apologize for your disappointment about out good.
We confirmed and approved your return request.
After receiving and inspection of returned good to our facility, we will proceed to refund your payment.
In view of above, could you let us know the following information for smooth inspection of returned good and refunding.
Shipping date of good concerned
Shipping company
Tracking number (not required if none)
Thank you and regards
monedari likes this translation
Further, we also apologize for your disappointment about out good.
We confirmed and approved your return request.
After receiving and inspection of returned good to our facility, we will proceed to refund your payment.
In view of above, could you let us know the following information for smooth inspection of returned good and refunding.
Shipping date of good concerned
Shipping company
Tracking number (not required if none)
Thank you and regards
Rating
57
Translation / English
- Posted at 27 May 2013 at 11:16
We are sorry not to contact you soon, because we are closed during weekends.
We are also sorry that our product couldn't satisfy you.
Your request of returning the product has been checked and accepted.
After checking the returned product, we will give you a refund for it as soon as possible.
Just to tell you that we need the following information for a smooth checking of the product and refund. Will you write down and send it back?
Date that you sent the product
Name of the delivery service
Tracking number (If you don't have one, you don't have to write it down.)
That's all. Thank you very much.
monedari likes this translation
We are also sorry that our product couldn't satisfy you.
Your request of returning the product has been checked and accepted.
After checking the returned product, we will give you a refund for it as soon as possible.
Just to tell you that we need the following information for a smooth checking of the product and refund. Will you write down and send it back?
Date that you sent the product
Name of the delivery service
Tracking number (If you don't have one, you don't have to write it down.)
That's all. Thank you very much.
