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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] I got complained by a customer who purchased a head before that it had a defe...

Original Texts
先日購入されたお客様よりヘッドに不具合があるとのクレームがありました。
添付の写真のように配線がむきだしになっています。
先日あなたが荷物を誤って送ったお客様です。
商品番号XXXのsmall headです。
以下のアドレスに至急送ってください。
お客様は大変お怒りのようです。

配送が完了しましたら、トラッキングナンバーを教えてください。

最近初期不良の割合が多いです。
品質管理を徹底してください。
naokey1113
Translated by naokey1113
I got complained by a customer who purchased a head before that it had a defect.
Its wires were coming out from the body as the attached picture shows.
The customer is who you mistakenly sent a item.
The item is a small head with a product code XXX.
Please send the new one to the following address as soon as possible.
The customer seems very upset.

After you finishing the shipping, let me know the tracking number.

Recently , the number of initial defects are increasing. Please make effort on the quality improvement.

Result of Translation in Conyac

Number of Characters of Requests:
193letters
Translation Language
Japanese → English
Translation Fee
$17.37
Translation Time
35 minutes
Freelancer
naokey1113 naokey1113
Starter

Other Translations From Japanese To English Are Made Public

We sent the following items in that shipment. If you have received a different shipment, please make a claim to Russian Post. Please report that you have received a different items and receive appropriate documents from Russian Post. Unfortunately, there are some cases that items got stolen in the past in Russia. For this reason we have kept the products' serial numbers for our reference....
Japanese → English
I would like to ask you about the doll that I want to order to you. I would like you to make cai of attached picture. (Hands and legs are fine with the your original one.) However, I would like you to make the color of hair and skin, and hair style (I would like to request dark dark brown as the hair color. I would like you not to dye the hair, but use the selling black brown hair as it is.),...
Japanese → English
Thank you for giving me both the user ID and the password. As I logged in your web site and looked at your products and I have a few things I don't understand. * When the price shows 11,50 EUR/ ST, does it mean the price is for the unit price? * I don't quite understand what /ST means. * When it's written as Verpackungseinheit 2ST, do I order that product as two pieces? * Is the minimum or...
Japanese → English
I would like to ask you, but do you have a spare box of OO? If yes, shall we exchange it for the box of OO? However, the OO box I have is not in a good condition. If you need, I will attacha a photo.
Japanese → English

naokey1113's Public Translations

Yesterday, I met and had dinner with a person in charge from company◯◯, which is another importer.
We reached agreement and pledged to work together as a ◯◯'s agency.

I have a big doubt between him and me.
Although only he and I are able to import items directly from makers, a lot of companies started to place items of maker◯◯ in Japanese market.

 Why can such a thing happen?

I have made wholesale deals with only a company.
He has never sold items for wholesale. Do you sell directly import items and sell to anyone else in addition to him and me?
Japanese → English
I understood your situation. However, your evaluation of the sound is subjective. It is not proved with any objective fact that the item is broken down. Thus, I also can't make a judge with it. This issue is extremely difficult for us as well. So, could you contact the manufacturer, Etymotic Research　（http://www.etymotic.com/）? I would like you to explain them about the current situation. By doing that, they will be able to give whatever advice to you.
Japanese → English
1. About the start of sales of SET items

What are SET items?

Those are set of multiple items on the basis of a particular theme such as a character.

Some of those are sold individually, but those sets can be cheaper than individual ones.

Please be careful because sold-out items might be included on the set.

My recent job is to create those set items. So any idea of sets you want is more than welcomed!

The rule is to create set only with goods (excluding Doujinshi). But if I get any request, I will do my best to create a set!
Japanese → English
もし質問があったら、支払いに時間が必要な場合は、セラーに連絡をして対応してください。セラーはお客様のアカウントから未支払いの商品を消去することができませんので、お気をつけください。

未支払い商品に対するお問合せは、私たちにご連絡頂き、以下のうち一つをご提出ください。
PayPal、もしくはただのオンライン支払いサービスの支払い証明。支払いサービス業者からの支払いが行われたことを確認できるメール、もしくはお客様の支払いを示すセラーからのメールを含みます。
その他の場合はケースバイケースの審査となります。


この商品は誤って出品されており、購入はできません。ご迷惑をおかけしますが、支払いはされないようにご注意ください。

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English → Japanese