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  4. Good morning. The tracking number be...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to Native English ] Good morning. The tracking number below that you sent me last week is invali...

Original Texts
おはよう。先週配送してもらった下記のトラッキングナンバーが無効になっています。
これは、この荷物が取り消しになたと言うことでしょうか。調べてもらえますか？また、各ブランドの配送担当者さんの連絡先をもらえれば、急ぎの時に対応できるのでお教えいただければ助かります。念のため、よろしくお願いいたします。

cuavsfan
Translated by cuavsfan
Good morning. The tracking number below that you sent me last week is invalid.
Does this mean the shipment was cancelled? Could you figure out what happened? I would be grateful if you could provide me with contact details for the people in charge of shipments for each brand because it would make getting help when time is an issue a lot easier. Just in case. Thank you.

Result of Translation in Conyac

Number of Characters of Requests:
148letters
Translation Language
Japanese → English
Translation Fee
$13.32
Translation Time
about 17 hours
Freelancer
cuavsfan cuavsfan
Senior
I passed Japanese Language Proficiency Test Level N1 (the highest level) in 2...

Other Translations From Japanese To English Are Made Public

Thank you for your prompt reply. You should hear from the transportation company by the end of the week, so please kindly take care of the matter.
Japanese → English
I have received the following information. Thank you for contacting us. It is possible to reduce the cost by 10%. We will send you a revised quotation later. Due to the fact that our joint venture company in Korea is doing the design this time, it is difficult for us to respond to the Technical clarification at the FS stage. We will respond once your company receive the order for this p...
Japanese → English
I have already sold out for half my owned cars to company for take over property and I have still own 10 cars as long as I remember. Please don't misunderstand. I am not rich man. lol My father ran big company and they are property my parent's house. It is enough for me to use it as I want. hahaha I am in bad condition due to some kind of sick because recently it became cold suddenly, ...
Japanese → English
Hello. You have expressed concerns that things are not going well, but I would like to assure you that our company is operating continuously. We have not pursued purchases from the factories you recommended simply due to concerns about the consistent quality of their products. We regularly procure goods from various countries every month. If you feel our collaboration is not yielding results...
Japanese → English

cuavsfan's Public Translations

Thank you for contacting us.
My name is ◯◯.

I'd like to ask you to fax us your credit card details, currently the details are confirmed through the web. We are unable to confirm the last four digits of your credit card and the address you entered.
Since you have the card with you, would it be possible to send us an image of it or something like that?
Regarding the address, can you confirm that the card is the one that was shipped to me?

If you have any other suggestions please let us know.
Thank you.
Japanese → English
I understood your explanation.
However, I do not want to proceed with a refund right away.
I am unable to process a refund until the item is returned by the buyer.
Furthermore, because the return is due to the circumstances of the buyer, I am unable to offer a full refund.
What should be done in the case of a partial refund?
Also, if it isn't done after the refund, I won't be getting shipping fees back, will I?
Japanese → English
I am very thankful for your suggestion, but based on the result of discussions within the company it is necessary to check the items and return them to the supplier.
I am sorry to inconvenience you, but I'm hoping you are okay with following my suggestion.
The amount of $658.94 + $50 + the cost you pay for shipping will be returned as soon as we receive the items.
If, upon receipt, it is determined that some of the items are missing we will not be able to process the return, so please take care when packing them.
If this is agreeable to you, I will provide you with our address.
Japanese → English
The items you sent to me recently arrived today, and nine of them are clearly different items. This was quite a disappointment.

I was going o contact the customer center directly, but I thought I should contact you first and see where that goes.

Why were there different items in this order?

Rather than return them I'd like to exchange them, and I am hoping to be able to deal with this is a timely manner.

I look forward to your reply.
Japanese → English