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[Translation from Japanese to Native English ] I bought two pairs of headphones through Amazon Payments. However, neither o...

Original Texts
わたしはamazon paymentsを使って、2つヘッドホンを購入しました。
しかし、届いた品物は2つとも正常に動作しません。
ひとつはパワースイッチの故障です。電源が入らなかったり、電源が切れてしまうことがあります。
もうひとつは左チャンネルにノイズが出ます。ケーブルを交換してもノイズは消えません。

商品を交換していただけますか。
RMAナンバーを発行してくれたら、日本から商品を発送します。
交換品は米国の住所に送れっていただければけっこうです。

どうかよろしくお願いします。
fuyunoriviera
Translated by fuyunoriviera
I bought two pairs of headphones through Amazon Payments.
However, neither of the headphones I received work properly.
One of them has a broken on/off switch. It does not turn on sometimes and the power cuts out.
The other one emits noise from the right channel. I changed the cable, but the noise is still there.

Would I be able to exchange them?
I will send them from Japan if you issue me the RMA number.
I do not mind if you send the new items to my American address.

Thank you in advance.

Result of Translation in Conyac

Number of Characters of Requests:
235letters
Translation Language
Japanese → English
Translation Fee
$21.15
Translation Time
about 4 hours
Freelancer
fuyunoriviera fuyunoriviera
Senior
Hello :)

I'm a native English speaker who simply loves Japanese and transl...

Other Translations From Japanese To English Are Made Public

Previously I applied twice for therapy courses by mistake. Afterwards I asked for a cancellation but upon checking it seems I wasn't refunded. I apologize if it's an error on my part but can I ask for the refund to be processed? I know it's an inconvenience but hoping for your kind response.
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I am writing in response to your email dated on June 22 that stated how the two CDs that you had bought the other day was spoilt. Today, we received correspondence in regards to proving that the damage occurred during delivery from the USA to Japan Post Office. If you do not provide evidence that states how damage was done during delivery, I am afraid that we will not be able to proceed on w...
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I will sell at Amazon.com. I will change the delivery address of the item from your company to these states. In that case, do I still have to be registered on seller's permit?
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Thanks for telling me the item's shipping information. I'll tell the inspection agency in Japan the reason why the delivery location is different. I think with this information, the inspection will start.
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fuyunoriviera's Public Translations

26

16. Relax Under a Kotatsu

A kotatsu is a heating appliance consisting of a table, placed on a wooden or tatami mat floor, that is covered by a large quilt and heated from underneath electronically. You may be familiar with it as it is often seen in Japanese cartoons and TV shows.

A typical Japanese family will watch TV while eating mandarins and sitting together under a kotatsu to keep warm in winter.

Some traditional Japanese hotels have kotatsu for foreigners to experience. See if you can find one!
Japanese → English
Store A's delivery system requires the delivery person to call the phone number associated with the delivery address before delivering the item.
The delivery will not proceed if no one answers the call.
I am not able to answer phone calls due to personal matters.
However, I guarantee that there is someone at the delivery address to accept the package.
You did not deliver my parcel because I could not answer your phone call, even though I would have been able to accept it if you had come.
If the delivery system you use also requires a phone call before delivery, then there is a high chance that I will not be able to accept deliveries.
I will let you know my emergency number if you absolutely must call me. Please email me if you would like it.
Japanese → English
Please send the product I ordered to the address I requested.
I will also face some difficulties if you don't.
This is not the first time I have requested that you send something to an address other than my company, and you were happy to accommodate me then.
I would appreciate it if you could once again send my order to a different address.
Please send only the bill to my company.
Thank you in advance.
Japanese → English
Thank you for your reply.
Our company runs on a large scale, with an annual turnover of $10,000,000.
I believe the scale of our financial power is adequate.

I understand that you wish to open an agency here in Japan. However, even if we do purchase 1000 of this product from you, we will not be able to sell them all if the main product does not also sell well.

We will try to encourage sales, but we will not gain anything from purchasing from you if the main product's market does not expand.

For that reason, we are currently only willing to purchase 20 per month.
Japanese → English