conyac
  1. Conyac »
  2. Finished for Public »
  3. Translation from Japanese to English »
  4. I have a huge favour that I would lik...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] I have a huge favour that I would like to ask you. Regarding the item yuo pu...

Original Texts

お客様へお願がございます。

先日、お客さんが購入下さいました商品が、現在、こちらの手違いで在庫不明となっております。誠に申訳ご座いません。

今現在、同一商品をメーカーより取り寄せているところです。

つきましては、お客様への商品発送を一週間程延ばさせて頂けないでしょうか。
商品が届き次第、速達便にてお客様宛に発送致します。

なお、ご希望であれば購入のキャンセルもお受け致します。（至急返金致します。）

ご迷惑をお掛け致しますが、ご理解下さいますようお願い致します。
naoya0111
Translated by naoya0111
I have a huge favour that I would like to ask you.
Regarding the item yuo purchased the other day, we actually don't know if we have them in stock. We apologize for the inconvenience it has caused you.
We asked the manufacturer and it is on the way to us.

We will ship it right away once we receive it, but would you mind waiting for another 1 week ?
If you wish to cancel the order, we will give you a full refund as well.

We apologize for the inconvenience it has caused you. Thank you for your understanding.

Result of Translation in Conyac

Number of Characters of Requests:
226letters
Translation Language
Japanese → English
Translation Fee
$20.34
Translation Time
21 minutes
Freelancer
naoya0111 naoya0111
Starter
日本在住しています。北米に４年滞在、勤務歴があります。
翻訳は英日、日英の両方可能です。

このサイトを通じて自分自身の翻訳技術の向上、またネットワ...

Other Translations From Japanese To English Are Made Public

Thanks for your contact. I started shipment via DHL yesterday. Please receive it. I attach the documents at that time. Also, I am preparing to contact you URL for download regarding software. Please wait for a while. Our company will have a winter holiday and be off until Jan. 6th. Thanks for this year. Please get along with us next year, too. Hope for your good end of the year.
Japanese → English
I am sorry to keep to waiting for the reply. I got a reply from her. Please make as accurately same as Posy for 5 photos. The position for a scratch on her cheek, not white should be the same as photos. The hairstyle should also be the same. I prefer the rooting as possible as flat and the root of the hair not to be standing. The colour of hair to be black(Make it dark as black). Place the ...
Japanese → English
I am writing to you for the first time. We are a shop designing and selling items relating to trading card games in Japan. Would it be possible to produce a card sleeve to suppress the reflection of light? The idea for the product is for a sleeve that is easily reflected with light when shooting by a camera on a match remotely over the net. This is a big problem in a match, therefore the...
Japanese → English
Regarding (1) of "Terms of Payment", it says that the payment is to be made after the submission of the prescribed documents. However, it does not say how many days after the submission the payment will be made. Please describe. Since there was no governing law, we have added English law. Arbitration is proposed to be conducted in China. However, in the interest of fairness, the arbitra...
Japanese → English

naoya0111's Public Translations

Thank you for your inquiry.

Here is the current situation of the product.

The product you shipped arrived at Haneda airport in Japan yesterday.

It will arrive at our shop tomorrow or day after tomorrow.

After receiving the product, we will check the product, and then ask the manufacturer to repair it.

It will take about 10 ~ 14 days after we asked the manufacturer to repair it.

We will contact you again once we receive the product.

We truly apologize for this inconvenience and thank you for your patience.
Japanese → English
We apologize for this problem.

We have just been told by the　warehouse dealer that the item you purchased would come in our store in May.
This is our fault.
For this inconvenience, we will give you the full refund, and also let you know first.

Of course, we will give you a discount price. Thank you for your understanding.

Again we deeply apologize for this inconvenience.
Japanese → English
１、質問に答えてもらっていませんので、もう一度言いますね。オークションの画像に写っているナイフを違うナイフと交換しましたか？なんだか、私が払ったナイフの在庫が無くて違う商品を送ってきた気がします。

２、ナイフの日本からの送料で150ドルも請求する人はいません。送料が必要な高価なナイフは私が払った20ドルかかりますが、多くの日本人のディーラーは送料無料で提供してくれます。特に購入したナイフを違うナイフに交換される可能性があるので他のナイフをあなたから購入する気は現在ありません。
English → Japanese
３、ほとんどのステッカーは剥がすことが出来るので、ステッカーが水を使えば剥がれるかどうかはもう全然気にしていません。気になって知りたいのは、最初に購入したナイフを他のナイフと交換したかです。

購入したナイフは受け取けりました。そのナイフは購入したナイフのオークションページにあったナイフとは違くような気がします。オークションページにあったナイフは、持ち手にステッカーはありません。それに現在あなたは全てのオークションの写真を変更してます。（証明するために元のページの写真も保存しています。）私が持っているナイフはオークションページにあった本当のナイフですか、それとも交換品ですか？
English → Japanese