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  4. Thank you for contacting us. This ...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Thank you for contacting us. This time we sincerely apologize for the dama...

Original Texts
ご連絡ありがとうございます。

この度は、箱がつぶれてしまいお客様に大変不快な思いをさせてしまい大変申し訳ございませんでした。

つきましては、つぶれた商品は、ご返送いただかなくて結構です。

またこちらより商品を箱に入れて再送させていただきますのでよろしくお願いします。
mura
Translated by mura
Thank you for your contact.
This time the box was broken, so we are very sorry to cause you much trouble and make you feel discomfort.
You don’t have to send back the broken items.
We will again send another new piece in a box.
We are sorry for our failing.
Thank you.

Result of Translation in Conyac

Number of Characters of Requests:
130letters
Translation Language
Japanese → English
Translation Fee
$11.7
Translation Time
14 minutes
Freelancer
mura mura
Starter
翻訳歴８か月

Other Translations From Japanese To English Are Made Public

① At the moment we are selecting a shipping agency, please wait until payment. By the way, can you pay by a credit card? ② Is it possible for you as we would like to ship the following address? We consider shipping it with insurance. As we will pay via Visa card, please tell us the total amount of payment.
Japanese → English
I'm sending you a new English version installer. I'm afraid it's taken time. First, please uninstall the previous software. After restarting the PC, please install the new software. After installation, please copy the attached excel file over the following location. It's OK if the old file is deleted. Compared to the previous version, quite a lot of errors have been corrected. ...
Japanese → English
This product is dentures made of plastic. Would you please change the "Export Description" and"Schedule B" as follows? Export Description : Dentures (False Teeth): Of Plastic Schedule B : 9021.21.4000 Will you need an invoice when you purchase? If so, I will send you an invoice via chat.
Japanese → English
-Rinses sweat and stickiness with sweat. -Provides refreshing bath time. -Prevents the body and sweat smell.
Japanese → English

mura's Public Translations

If by any chance the item should be sold out, I will refund to you.
Japanese → English
Japan is called one of the developing countries concerning Facebook; because the Facebook in Japan cannot not get good market compared to the existing SNSs such as mixi, Mobage Town, and GREE, and Twitter since it joined this field. Kunihiro Maeda explained the factors for this phenomenon. He says that the three has been inherently "less interaction of Japanese and people in abroad", the present SNSs such as mixi control most users, and "the global network merit is scarcely acknowledged by Japanese".
Japanese → English
The U.K.

I paid back all the amount of the item charge because it was said broken.
As I have to ask the compensation for the damage to the freight forwarder, I need the buyer’s prof that the item had been broken.
However, I cannot contact with the buyer. The buyer still keep the broken item.
I want to contact with the buyer.
Please help me to contact with the buyer.
Japanese → English
We have received your notice about returning goods and refund.

Our policy of refund is as follows.
If the item is unopened, we will refund all the money excepting the shipping charge.
In case you opened it, we will refund 50% of the charge excepting the shipping charge.
For the shipping charge, we already paid for it as the actual expense, so we cannot refund for it. So we ask for your understanding.
Please defray for the cost of sending back the item.

The time limit of the refund is within a week after we get the item.
If we don’t get the item or it has a remarkable problem such as damage or missing of its parts, we cannot refund the money. Please understand this.
Japanese → English